Direct message the job poster from The Emerald Group Ltd, Search and Selection
I am seeking an experienced Property Claims Handler to manage claims from initial notification through to settlement. This role requires strong communication, organisational skills, and a keen eye for detail.
Key Responsibilities:
* Manage new claims promptly, maintaining accurate records and files.
* Appoint appropriate specialists (e.g., loss adjusters, engineers, solicitors) where needed.
* Communicate with policyholders, brokers, and third parties to gather documentation and provide updates.
* Maintain a commercial yet customer-focused approach to claims handling.
* Escalate issues of underwriting interest to the Department Manager.
* Keep claim files up to date within the e-filing system.
* Participate in internal and external claims meetings as required.
* Liaise with industry bodies and internal departments when necessary.
* Ensure all actions align with the company’s interests and procedures.
* Perform additional duties as assigned by management.
Requirements:
* Minimum of 5 years’ experience in claims handling, primarily property-related (liability experience beneficial).
* Strong numerical and communication skills.
* Confident in dealing with clients and professionals (e.g., brokers, solicitors).
* Detail-oriented with a high level of accuracy.
* Proactive and accountable.
* Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Insurance and Claims Adjusting, Actuarial Services
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