Job Overview
Position is a 3-month secondment to meet service needs. Reporting to the IHC Operations Director, the post holder will be responsible for all aspects of the day to day operational delivery of clinical services on the hospital site.
Main duties
The Acute Site Operations Director co‑ordinates the day‑to‑day running of the hospital, supported by two Associate Medical Directors, an Associate Director of Nursing and the Directorate Triumvirates (Directorate General Manager, Clinical Director and Head of Nursing). The highest priority is ensuring safe and timely care for patients and service users, whether presenting via a planned or unscheduled care pathway.
The post holder, through line management of the Directorate General Managers, is responsible for the development of service and improvement plans, all key performance and activity targets, and is expected to embed robust and consistent financial and people management processes.
The post holder is also responsible for ensuring that the overall business of the hospital site is managed safely, effectively, efficiently and in accordance with the strategic and operational objectives of the IHC, working with senior colleagues on site to ensure that services are delivered to the highest standards and that governance systems and processes are in place and adhered to.
The post holder will provide strong and visible leadership on site, and put in place systems to receive and act upon concerns from patients, staff and other stakeholders.
Working for our organisation
BCUHB is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. Join our team and benefit from supportive leadership, equality and diversity promotion and a commitment to being a Disability Confident Employer.
Detailed Job Description And Main Responsibilities
The post holder will participate in the regular IHC Accountability Review with each of the Directorate teams, and ensure that effective systems are in place to oversee integrated governance and risk management, ensuring that all Directorates work proactively with all the IHC Local Delivery Groups covering Quality & Safety, Transformation, People & Culture and Finance, Performance & Planning.
They will be highly adept at assessing complex facts or situations, analysing options and making far‑reaching decisions, and analysing delivery across all areas of the business in relation to performance targets and strategic objectives.
As a senior leader they act as an ambassador of the organisation, participate in the Health Board’s Silver on Call and System Lead rotas, and drive equality, diversity and inclusion within the IHC, ensuring all legal requirements are met.
Person specification
Qualifications
* Masters qualification or equivalent level of knowledge, training or experience across a broad range of disciplines (business, finance, HR or clinical).
* Additional in‑depth professional knowledge in areas such as financial management, performance management, information systems, staff management, acquired through training and experience over an extended period.
* Evidence of appropriate professional and personal development in the last two years.
Desirable additional qualifications:
* Leadership/Management qualification.
* Clinical qualification.
Experience
* Senior level experience in a large service organisation, with emphasis on Leadership.
* A strong and demonstrable record of achievement in operational management.
* A strong and demonstrable track record of promoting and delivering quality and productivity benefits.
* Post as a senior Manager in a large provider organisation.
* Track record of achievement of objectives.
* Evidence of robust financial and other resource management.
* Experience of embedding robust clinical and corporate systems at local level.
* Experience of leading and implementing change.
Desirable experience:
* Previous health care experience in a large organisation.
Knowledge
* Thorough understanding of the principles and techniques of process redesign and improvement.
* Knowledge of project management techniques.
* Understanding of developing and implementing integrated performance management systems.
* Understanding of the concepts and practices of integrated service planning in a complex organisation.
* Extensive managerial credibility and experience.
* Excellent interpersonal skills.
* Excellent presentation skills.
* Evidence of effective working relationships.
* Demonstrable leadership and management skills.
* Highly developed problem‑solving skills.
* Financially astute and business aware.
* Competent with basic IT skills (word processing, spreadsheets, etc).
* Good verbal and report writing skills.
* Skilled negotiator.
Desirable knowledge:
* Demonstrable understanding of the structure and framework of NHS Wales.
Skills
* Patient‑focused.
* Ability to manage with complexity and unpredictability, to make difficult decisions and solve problems.
* Ability to manage resources effectively (esp. financial and human).
* Ability to work collaboratively and strategically.
* Broad understanding of operational/NHS issues.
* Track record of achievement and personal/professional development.
* Systematic, analytical and resilient.
* Personal integrity and credibility.
Equal Opportunities: BCUHB is committed to promoting equality and diversity and is proud to welcome applicants under the ‘Disability Confident Employer’ scheme.
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