JOB VACANCY ROLE SUMMARY Job Title: Business Administrator Grade: 2-3 Location: Derry/Londonderry Salary: £26,000 - £30,000 pa Contract: Permanent Department: Central Services This position offers an exciting career opportunity to contribute to the growing Central Services team at Joule Group, providing high-quality support across a range of business disciplines to our global specialist fire engineering teams as we transform fire and life safety practices in some of the worlds largest building infrastructure projects. Working With Us Our ethos is simple, we want to create fulfilling, lasting careers on the global stage. Your salary and benefits are competitive, and we offer an achievable, open, and transparent structure of progression. If you make the grade, you will get the promotion and grow your reward package. We recognise that no two careers are alike. We will offer you the flexibility to pursue your passions and develop your own career pathway. Our workforce and networks span the globe with offices in Northern Ireland, United Kingdom and Dubai, and we are just at the beginning of our journey. Our global team features a diversity of backgrounds, cultures, and perspectives that broadens thinking, innovation and promotes a culture where everyone can be their authentic selves. We offer learning and development opportunities to build your foundations and expand your skillset. We share information openly, broadly, and deliberately. We empower our people and encourage independent decision-making. We value everyones opinion, and actively encourage our team to share ideas, suggest improvements, and constantly innovate and shake up the way we do things. We support our colleagues in their life and work through wellbeing initiatives and dynamic working. We invest in the success of our team members and believe in recognising and celebrating hard work through team events, awards, vouchers, nights out and team lunches. BUSINESS ADMINISTRATORS Report: Finance Director Location: Office Based, full-time The Role Our Central Services Team provides essential support across a full range of core business functions thus enabling our organisation to operate efficiently and effectively in delivering high-quality projects to our global clients. This role will provide simultaneous administrative support across several different disciplines within a rapidly growing small-medium sized business environment. This will be a varied role consisting of finance, commercial support, data management and general administrative support. The Business Administrator will play an integral team role in enabling our fire engineers by providing effective operational support, consistent business practices and generating meaningful analytical reports to support performance measurement and business decision-making. Role Responsibilities Key Duties Invoice generation and issuance to clients Primary credit control responsibility for all UK clients Client relationship management, handling or referring queries Full-cycle project data management using ERP system Maintain process controls across all stage of project management Work closely with colleagues across all offices Booking travel / online orders etc. First point of contact duties enquiries, calls, emails, etc. General office administration duties To undertake other duties within the competence of the post holder, as may be reasonably required from time to time To operate within Joule Group policies, procedures and quality assurance systems To communicate effectively (verbally, in writing and electronically) to meet the job purpose ROLE REQUIREMENTS Essential Criteria A good general education including GCSEs in English and Maths A minimum of 2 years recent experience in a business administration role with relevant finance support duties Good practical experience of data capture and reporting using ERP systems Strong experience of utilising the full MS Office suite in day-to-day work activities Strong communication skills and able to demonstrate ability to work effectively at all levels of the organisation Able to manage workload and prioritise according to changing needs of business Self-motivated approach with ability to work on own initiative Fluent in English Eligible to work in the UK High-impact communication skills Possess strong persuasive and interpersonal skills Ability to work under pressure with a positive can do attitude Highly client-centric Superb time management, analytical, decision-making and problem-solving skills Thrives in both individual and collaborative team environments Desirable Criteria History of working in a professional services environment Experience of credit control and client liaison Further relevant qualification e.g. NVQ / ALevel