 
        
        Job overview
The Community Rehabilitation Team is looking to recruit an experienced Community Support Worker to join our supportive multidisciplinary team. The successful candidate will have significant experience of working with people with chronic relapsing and remitting mental ill health, including experience of working across a number of services, including secondary care and mental health inpatient services.
The team supports service users to transition from inpatient rehabilitation facilities to living in the community, supporting people to improve their quality of life and work towards achieving their goals. A further aim of the team is to reduce the length of stay for service users from acute and rehabilitation wards, incorporating least restrictive practice.
The team has an emphasis on the Recovery Model, working with service users using a strengths based and trauma informed approach to maximise their independence and autonomy, to improve their quality of life.
You will collaborate with a team of experienced practitioners, utilising evidence-based interventions to promote social inclusion and support mental health recovery.
The team is a trust wide service covering all five boroughs of Pennine Care and it is essential that you drive to enable you to travel across the Trust footprint.
Main duties of the job
To work as part of the multidisciplinary team and provide support on both an individual and group basis to individuals experiencing complex psychosis.
To support service users to achieve their full potential through accessing resources within their wider communities and equipping them with the skills and confidence to enable them to manage their lives independently.
The role will involve delivery of therapeutic recovery focused and community activities, and individualised treatment plans under the guidance of practitioners within the team.
To provide support to an allocated group of service users, promote their recovery and help to maintain them in their community environment.
To assist qualified practitioners in assessment, planning, implementing and evaluating individual care plans.
To ensure that service users engage effectively with the agreed care plan and access appropriate services.
Positively promote independent living of service users within the community.
Provide support and interventions to service users in their own homes and the wider community based upon their assessed needs.
Support service users to become involved in social activities in line with their assessed needs and planned care.
Support service users to establish and maintain effective interpersonal relationships.
Provide regular and practical support for service users and their carers in managing dignity and independence.
Provide support with activities of daily living.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
 * Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
 * Flexible working opportunities to support your work/life balance
 * Access to Continued Professional Development
 * Involvement in improvement and research activities
 * Health and Wellbeing activities and access to an excellent staff wellbeing service
 * Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Essential:
 * Good standard of general education including GCSE Maths and English grade C and above or equivalent.
 * Level 2 qualification in Healthcare plus training and/or experience to Level 3
 * Evidence of recent further development / training
 * Experience of working with marginalised people with complex presentations who may have substance use/homeless.
 * Experience of working with individuals with severe and enduring mental health needs
 * Experience of working with individuals in distress
 * Experience of working with service users who present with risk.
 * Understanding of mental health issues and how these impact on individuals function
 * Good written and verbal communication skills
 * Ability to listen effectively
 * Ability to implement care plans for individuals with the support of others as appropriate.
 * Ability to create innovative solutions to help empower service users.
 * Ability to work unsupervised in a range of settings
 * Ability to form positive therapeutic relationships with service users and carers
 * Willingness to make a positive contribution to improving the quality of life for people with mental health problems.
 * Ability to provide practical support with daily living activities.
 * Basic IT Skills
 * A current driving license with business insurance and access to a car during the working day is essential
Desirable:
 * Experience working within rehabilitation services
 * Experience working in the NHS.
 * Experience working in a community setting
 * Awareness of local services within the Pennine Care footprint.
 * Knowledge of benefits/employment systems.
 * An understanding of the mental health system.
Please refer to the Job Description and Person Specification to give you the best chance of being shortlisted.
Person specification
Essential
Essential criteria
 * Good standard of general education including GCSE Maths and English grade C and above or equivalent
 * Level 2 qualification in Healthcare plus training and/or experience to Level 3
 * Evidence of recent further development / training.
 * Experience of working with marginalised people with complex presentations who may have substance use/homeless.
 * Experience of working with individuals with severe and enduring mental health needs
 * Experience of working with individuals in distress.
 * Experience of working with service users who present with risk.
 * Understanding of mental health issues and how these impact on individuals function
 * Good written and verbal communication skills
 * Ability to implement care plans for individuals with the support of others as appropriate.
 * Ability to create innovative solutions to help empower service users
 * Ability to work unsupervised in a range of settings
 * Ability to form positive therapeutic relationships with service users and carers.
 * An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
 * A current driving licence with business insurance and access to a car during the working day is essential
Desirable criteria
 * Experience working within rehabilitation services.
 * Experience working in the NHS
 * Experience working in a community setting
 * Awareness of local services within the Pennine Care footprint.
 * Knowledge of benefits/employment systems.
 * An understanding of the mental health system.
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
 * Identity verification
 * Right to work check
 * Disclosure and barring service (DBS)/Criminal record check (dependent on role)
 * Professional registration and/or qualification check
 * Occupational health assessment
 * Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
 * We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
 * We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.
If you have problems applying, contact
Address
 Pennine Care NHS Foundation Trust
 225 Old Street
 225 Old Street
 OL6 7SR
Telephone
 01617163181