Annual wage £12,480.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week The role is full-time hours over 5 days per week. Shifts to be confirmed. Total hours per week: 37.5 Expected duration 18 Months Possible start date 10 Jun 2024 Date posted 30 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000247957 Positions 1 available What you will do in your working day Duties to include, but not exclusive to: Working on the reception desk. Metting and greeting patients and visitors to the surgery. Booking appointments. Answering queries in person and via telephone and signposting to other services where relevant. Processing patients' records using bespoke systems. Dealing with on-line appointment requests. Registering patients. Handling prescription requests. Monitoring e-mailboxes. Processing ingoing and outgoing mail. Ensuring surgery displays are up to date. Updating website. Compiling patient newsletters. The training you will be getting Level 3 Business Administrator qualification. Apprentices who have not achieved the equivalent of level 2 in maths and English, must achieve these prior to end point. Apprentices will be allocated a Trainer Assessor and training will ve planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. What to expect at the end of your apprenticeship Permanent employment for the right candidate upon completion of the apprenticeship. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Non judgemental, Patience Qualifications GCSE or equivalent English (Grade 9-4) Essential GCSE or equivalent Maths (Grade 9-4) Essential