Annual wage £12,480.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday - Friday (Times to be confirmed). Total hours per week: 37.5 Expected duration 12 Months Possible start date 01 Jul 2024 Date posted 01 May 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000248428 Positions 1 available What you will do in your working day Answering phones and connecting calls to the proper department Assist with processing Sales Ledger Assist with processing Purchase Ledger Maintain company databases Dealing with inbound and outbound enquires via phone and email Maintaining organised files and records of business activity Working as part of a team to meet deadlines and targets Learning about the company's mission and available products / services Writing and editing company correspondence Provide office support including customer and employee support Accurate processing of paperwork using various accounting / hire software packages Participation in continuous improvement projects Maintain a high quality service to the ISO 9001:2015 accreditation standard Uphold standards of personal presentation to clients Maintain a safe working environment. Undertake training as required to assist with personal development Ensure processes are delivering intended outcomes Report to Top Management on the performance of the QMS and EMS, on opportunities for improvement, on change requirements, on innovations Ensure the promotion of customer focus Ensure the integrity of the QMS and EMS is maintained Any other jobs /work that may be required from time to time The training you will be getting Level 3 Business Administrator Apprenticeship Standard You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry What to expect at the end of your apprenticeship This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative Qualifications GCSE or equivalent English & Maths (Grade Grade A-C / 9-4) Desired