Suffolk County Council
* Suffolk County Council
* Address: West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU - Hybrid
* Salary: £24,796 per annum (pro rata for part time)
* Hours: 37 hours per week, flexible working options available
* Contract: Fixed Term or Secondment for 21 months
Are you looking for a new and rewarding challenge with opportunities to learn and develop every day?
An exciting opportunity has arisen to join our West Area Business and Finance Team as an Apprentice Business and Finance Administrator. This role offers a great entry point into a career in business and finance, with structured training, hands‑on experience and ongoing support throughout your apprenticeship.
Your role and responsibilities
Our Business and Finance Team provides essential administrative and financial support to practitioners and Home Care Providers who support vulnerable adults across the locality.
In this role, you will:
* support the delivery of income and payment services within Adult Social Care
* provide business support that focuses on positive outcomes for customers, statutory requirements and continuous improvement
* liaise with Home Care Providers to ensure services are delivered in line with agreed processes, policies and timescales
* identify financial and business discrepancies, escalating these to the Area Business Manager and supporting timely resolution
* build positive working relationships with providers and colleagues, acting as a first point of contact for finance and business process queries
Your apprenticeship
* Level 3 Business Administrator
* 21 months
We welcome apprenticeship applications from all ages and backgrounds. There is no upper age limit – it’s never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you apply for must build on your qualifications. If you have experience in this field, the apprenticeship must be at a higher level.
You will be working towards the role described in the Job and Person Profile. You will receive hands‑on training and pursue certification. Completing your apprenticeship does not guarantee a full‑time position, but we are dedicated to helping you find a job. You will have priority access when you apply for vacancies during the final three months of your contract.
You will need
* be motivated and committed to developing your skills through work‑based learning
* demonstrate a proactive, can‑do attitude and a willingness to learn
* be customer‑focused, with an interest in improving the way we work
* have good IT skills and the ability to communicate clearly and professionally
* hold a minimum of 4 GCSEs at grades 4‑9 (A‑C) or equivalent, including English and mathematics
The team
You will be joining a friendly, supportive and encouraging team with high standards and a strong commitment to helping each other succeed. You will be supported throughout your apprenticeship and encouraged to develop your skills, confidence and career within Suffolk County Council.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We always search for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve and welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
Benefits
* up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
* membership of a competitive Local Government Pension Scheme (LGPS)
* travel, lifestyle, health and wellbeing benefits
* performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase
* training and encouragement to expand your knowledge
* a variety of career development opportunities across our organisation
* diverse and active staff networks
* flexible working options, with the right to request flexible working from your first day
In return, you'll enjoy plus lots more. For more information about our benefits, values and equality commitments, please visit our careers website.
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