Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary
As a Billing Supervisor, you will be responsible for overseeing a team of Billing professionals located in Manchester. This position focusses on our iGaming part of the business and reports into the Senior Billing Supervisor.
The successful candidate will have a professional and dedicated can-do attitude to be part of our team where accountability, integrity, respect, and collaboration are among our core values.
Responsibilities include but are not limited to:
1. Supervising, managing, and monitoring a team of Billing Analysts.
2. Performing monthly 1-2-1 meetings and individual development plans
3. Providing resources and tools to team members to ensure work is completed efficiently and correctly.
4. Ensuring timely and accurate billing
5. Reporting Billing issues to escalation points/AR Manager
6. Reviewing team’s productivity
7. Notifying management of contractual issues blocking billing
8. Providing sight and daily supervision of work queues, ensuring compliance with billing process
9. Coordinating training and support for Billing Team
10. Assisting the AR Manager & Senior Billing Supervisor with implementation of plans, policies, and procedures by division
Qualifications
Essential
11. Strong knowledge of all Microsoft packages to include Outlook, Word, and Excel
12. Demonstrate a thorough approach to work
13. Ability to follow complex processes
14. Previous experience within a financial team environment
15. Minimum 1-year team supervision
Desirable
16. System knowledge of ORACLE, BI and Microsoft applications
17. Working with remote teams
18. Shared Service Centre Experience
19. Proven experience of delivering Excellence
20. High Performance mindset