We’re working with a leading software company that’s been at the forefront of its industry for years, who are looking for an Account Manager to join their collaborative, forward-thinking team. Their offices are modern, bright and full of energy and a place where ideas are encouraged, achievements are celebrated, and people genuinely enjoy coming to work. It’s an environment that mixes professionalism with personality, which is why so many of their team have grown and stayed long term. This is a 12-month maternity contract with strong potential to become permanent. Hours: 8:30am – 5pm, Monday to Friday Hybrid working (three days in office, two days from home) Benefits package: * 23 days annual leave bank holidays (increasing to 25 days after time served) * Quarterly targeted bonus * Annual profit share bonus * Free gym membership * Free parking * Free refreshments * Team socials and events Key responsibilities of the Account Manager: * Build and nurture relationships with new and existing clients * Manage onboarding, training, retention and satisfaction processes * Tailor solutions to meet each client’s needs * Support client renewals and identify growth opportunities * Provide insight and feedback to Sales, Marketing and Product teams * Create client materials, guides and documentation * Collaborate with Marketing to gather referrals and testimonials * Proactively spot and resolve account issues Key skills and experience required for an Account Manager: * Proven account manager experience * Proficient in Microsoft office, including Excel If you’re driven, people-focused and want to be part of a company that values development, collaboration and fun along the way, we’d love to hear from you. Apply now to find out more