Location: DungannonWorking Hours - Rotating Nights18:00 - 06:00Week 1: Monday, Tuesday, Friday, Saturday & SundayWeek 2: Wednesday & ThursdayThe RoleWe are seeking an experienced Despatch Shift Leader to ensure the timely despatch of quality products in line with production plans and customer specifications. This role plays a critical part in achieving operational performance targets while leading, developing, and motivating teams to deliver excellence every shift.You will be responsible for people leadership, operational effectiveness, food safety, and Health & Safety compliance within the Despatch department, supporting continuous improvement across people, processes, and systems.Key ResponsibilitiesLead the day-to-day operation of the Despatch department, ensuring Despatch on Time (DOT) and high customer service levelsMaintain the highest standards of quality, hygiene, food safety, legality, and product integrityManage, coach, and develop Controllers, Process Operatives, and Process Control OperativesCarry out performance management, first-level disciplinaries, and implement HR proceduresEnsure effective shift handovers, including paperwork, systems, and machineryPlan and manage resources to minimise downtime and maximise efficiencySupport daily production planning and report any variances or issues promptlyRecruit and train Controllers and Key OperativesDrive continuous improvement in productivity, safety, environmental performance, and waste reductionLiaise with internal departments to ensure maximum efficiency and qualityCover for fellow Shift Leaders and the Despatch Manager as requiredWork flexibly across departments to meet changing business demandsHealth, Safety & ComplianceAct as a frontline leader for Health & Safety within the Despatch departmentEnsure Pilgrim's Europe Health & Safety policies, statutory requirements, and SOPs are fully implementedCarry out accident investigations, risk assessments, and weekly safety inspectionsPromote safe systems of work, correct PPE usage, and high housekeeping and hygiene standardsLead by example to foster a strong safety cultureKey Measures of SuccessFactory KPI targetsDespatch On Time (DOT)Non-conformancesProduction wasteDepartment efficiencyCustomer Service Levels (CSL)What We're Looking ForEssential:Leadership or supervisory experience in a food manufacturing or FMCG environmentStrong people management and communication skillsUnderstanding of operational targets and KPI reportingNumerate and computer literateStrong organisational, decision-making, and problem-solving skillsFlexibility to work rotating night shiftsDesirable:NVQ Level 4 or third-level qualificationIntermediate Food Hygiene CertificateModern ApprenticeshipFMCG experienceSAP experienceWhat We OfferA key leadership role within a global food manufacturing businessStructured shift pattern with consistencyOpportunities for training, development, and progressionA culture focused on safety, quality, and continuous improvementApply Today!If you're an experienced people leader who thrives in a fast-paced manufacturing environment and takes pride in delivering results through your team, this is an opportunity to play a key role in a critical operational area at Pilgrim's Europe. Join us and be part of a business where safety, quality, and continuous improvement really matter.The companyPilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.WHJS1_NI