What you’ll be doing
As a Skincare Expert Pharmacist, you will play a pivotal role in providing exceptional skincare advice and treatments to our customers. You will receive in-depth skincare training from a consultant dermatologist, enabling you to become an expert in skincare conditions and their treatments. Your responsibilities will include offering non-prescriptive skincare solutions, as well as actively participating in creating and supporting skincare education content for our social media channels.
Key responsibilities
* Skincare Consultation: Conduct thorough skincare consultations with customers to understand their specific concerns and requirements. Utilise your expert knowledge to recommend suitable products and treatments.
* Non-Prescriptive Treatments: Offer a range of non-prescriptive treatments for common skincare concerns, ensuring customer safety and satisfaction.
* Product Knowledge: Stay up-to-date with the latest skincare products, ingredients, and trends. Provide expert advice on product selection, usage, and potential interactions.
* Education and Training: Continuously enhance your knowledge of skincare conditions and treatments through ongoing training and collaboration with the dermatologist. Share this knowledge with colleagues and customers to raise awareness and understanding of skincare issues.
* Content Creation: Collaborate with the marketing team to create engaging and informative skincare content for social media platforms. This may include blog posts, videos, live demonstrations, and Q&A sessions to educate and engage our audience.
* Customer Engagement: Build and maintain strong customer relationships by providing personalised skincare solutions and follow‑up consultations. Address customer concerns and provide support throughout their skincare journey.
* Compliance: Ensure all skincare treatments comply with relevant regulations and guidelines. Maintain accurate records of customer consultations.
* Team Collaboration: Collaborate with the store team to deliver exceptional customer service and achieve sales targets. Provide guidance and training to team members on skincare topics.
What you’ll need to have (our must-haves)
* Be registered as a Pharmacist with the GPhC.
* Excellent communication and interpersonal skills.
* Strong customer service orientation.
* Ability to analyse skincare concerns and recommend suitable solutions.
* Creativity and proficiency in content creation for social media.
* Attention to detail and compliance with regulatory requirements
It would be great if you also have
* Previous experience as a pharmacist or skincare consultant is preferred.
* Experience in a retail or clinical pharmacy setting is a plus.
* Familiarity with skincare brands and products is advantageous.
* In‑depth knowledge of skincare conditions, treatments and product ingredients
* Proficiency in using skincare analysis tools and equipment
Where your brilliance can take you
With us, your pharmacy career can go in many different directions, from Independent Prescriber to leading clinical services, to field leadership, or specialist roles in our Support Office. Whatever path you choose, we’ll help you get there.
Rewards designed for you
* Boots Retirement Savings Plan
* Generous employee discount across Boots and partner brands
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
* Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
* 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
* CPD Days and protected learning time
* GPhC/PSNI/PSI Fees reimbursed
* Additional option to buy benefits, including the option to buy up to five extra holidays
There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
We hope to hear from you soon.
Be brilliant with Boots.
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