Summary KAM Design (Contracts) Ltd in Preston are recruiting for an Apprentice Business Administrator. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months. Wage £14,918.80 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Monday - Friday, 9.00am - 5.00pm. 30 minute lunch and adhoc relaxed breaks throughout. 37 hours 30 minutes a week Start date Wednesday 1 October 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Working predominately in the customer care team Learning and gaining knowledge of the kitchen industry Learning after care sales on the contract division Will be working on various CRM systems Working in various areas of the business, 3 different sites, so lots of variety taking calls on reception on occasions Supporting in the sales and accounts department Lots of work on email and phone with external customers who have bought kitchens from property developers Many properties are high end market so excellent product knowledge will be developed Where you'll work Mitre House Preston PR1 1JQ Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. College or training organisation NORTH LANCS. TRAINING GROUP CIC Your training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Your training plan Level 3 Business Administrator Work based learning Functional skills Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Organisation skills Team working Motivated Confidence About this company "KAM DESIGN pride ourselves on creating amazing German Designer Kitchens and English Burbidge Kitchens in which highly desirable fitted furniture becomes something deeply personal and tailored especially for you. From our very first appointment with you right through to the completion of your project, we will provide you with a managed service which focuses on both outstanding attention to detail and quality. Our business was founded on the desire to push the boundaries of perfection and achieve unique results in both contemporary and traditional designs. We are here to turn your dreams into reality, with craftsmanship and quality that’s unachievable by the majority of our competitors." After this apprenticeship Progression onto full time employment. Ask a question The contact for this apprenticeship is: NORTH LANCS. TRAINING GROUP CIC Recruitment recruitment@nltg.co.uk 01254395355 The reference code for this apprenticeship is VAC1000327824.