Commercial Operations Analyst – 6-month FTC
Competitive Salary & up to 25% bonus
Woking - hybrid
We have an excellent opportunity for a Commercial Operations Analyst to join us on a 6-month FTC.
About the role:
Nomad Foods has implemented a Global Sales CRM system that is currently live in several European countries and increasing towards impacting over 450 users. The Sales CRM is central to the company's growth strategy, offering the opportunity to drive operational efficiency, generate valuable insights, and inform centralized decision-making. To ensure the system continues to support the company’s strategic objectives and adapts to the needs of the expanding user base, an initial Sales CRM Centre of Expertise (COE) has been established. As demand increases and new markets go live, the COE requires its team is able to keep pace with this growth and continue advancing the CRM’s innovative capabilities.
Responsibilities:
* CRM Adoption & User Engagement: Serve as the main point of contact for users across multiple markets, providing day-to-day support and guidance on CRM usage.
* Training & Knowledge Management: Maintain and continuously update the training platform, ensuring materials are relevant, accessible to users at all levels.
* Stakeholder Engagement & Community Building: Build and manage strong relationships with key users, sales teams, and senior stakeholders, including Sales Directors and Country Managers.
* Backlog Management & Continuous Improvement: Support the Senior Commercial Product Owner in managing the CRM backlog and creating the CRM roadmap by identifying opportunities for system improvements or new features, based on feedback and needs from the markets.
* Strategic Innovation & Operational Simplification: Help drive the strategic agenda of innovation by actively promoting the CRM as a tool to simplify sales operations and uncover insights for business decision-making.
* Ensure COE Governance & Control: Be a guardian of the COE Governance and ways of working established, making sure documentation, processes, and formal meetings are maintained as planned.
About you:
* Experience in Commercial or CRM operations.
* FMCG experience preferable.
* Knowledge and experience in sales processes and data analysis
* Working across multiple teams and stakeholders
* Able to prioritise tasks and manage workload effectively.
* Great written and verbal communication skills
What we can offer you:
* An ambitious employer with recognized brands and growth potential
* A culture where your part of a team, where you feel encouraged to make a difference.
* The potential to progress your career across different areas of the Nomad Foods Group
* We’re on an exceptional adventure and offer a truly purpose led career. We aim to empower each employee and promote their personal growth all the while ensuring business needs are met now and into the future.
Who are we:
Headquartered in the UK, with revenues of €3.2 billion and operations in 22 key markets, Nomad Foods is Europe's leading frozen food company. We are a young company, founded only 10 years ago, and built around a number of iconic brands (including Birds Eye, Findus and iglo and more recently Ledo and Frikom) that invented the frozen category 100 years ago and continue to set the bar for great taste, nutrition, convenience and affordability. Across everything we do, we are guided by our Purpose - Serving the World with Better Food - and how we can make a positive impact on our Performance, People and the Planet.
At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.
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