Join Our Reception Team at Village Hotel Club
First impressions are the most important, right? As a member of our reception team, you will be the friendly face our guests see first. You will ensure every guest receives a warm, vibrant Village Hotel Club welcome. With your extensive knowledge about the hotel and local area, you'll make recommendations and solve problems proactively, ensuring nothing is too much trouble.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your service will help us stand out above the competition.
Benefits We Offer
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend, worth £1,500 a year.
* Discounts on overnight stays, starting from £35, and excellent breakfast options.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink at any Village Hotel Pub & Grill.
* 30% discount in our Starbucks stores on or off shift.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Innovative Mobile Gaming training platform for diverse learning experiences.
* Discounts and cashback offers on High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including mental health support and monthly programmes.
* Mental health days and Mental Health first aiders.
* Financial wellbeing support via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with team events.
* Reward and Recognition schemes, anniversary rewards, and incentives.
* Electric car salary sacrifice scheme.
* Your birthday off, guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* Big People Days to celebrate our employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
* Terms and conditions apply based on your contract.
What We Need From You
* Personality, and bags of it.
* A great memory for that personal touch with returning guests.
* A proactive problem solver.
* A passion for delivering the best guest experience.
* Strong communication skills.
* Team player with the ability to partner across departments.
Come and be part of something new and special — Work, Grow & Play the Village Way!
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