Cannock - Onsite 3/4 days a week
12 weeks contract to then turn permanent
My client is seeking a motivated and technically capable Cloud Infrastructure Engineer to support their core AWS environments and business systems. This is an excellent opportunity to join a well‑established organisation while helping shape the ongoing evolution of their cloud strategy.
This role begins as a 12–13 week temporary assignment, transitioning to permanent employment at £56,000. You will provide end‑to‑end infrastructure support across AWS, automation, service operations, and resilience activities, while working in a fast‑paced environment where innovation and continuous improvement are encouraged.
What You’ll Be Doing
* Providing comprehensive support across all business units for AWS infrastructure services.
* Managing and maintaining AWS environments, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup.
* Handling customer incidents and requests via ServiceNow, providing timely and effective resolution.
* Automating operational tasks and business processes using AWS tools, scripting, and AI.
* Recommending and implementing improvements to drive resilience, performance, and innovation.
* Producing clear operational documentation and technical insights for internal teams.
* Managing AWS infrastructure cost efficiency.
* Supporting contact centre capabilities through Amazon Connect.
* Participating in Disaster Recovery (DR) testing and wider resilience exercises.
* Reducing recurring incidents through thorough root cause analysis.
* Conducting platform maintenance including patching, upgrades, and general upkeep.
* Joining the team’s on‑call rota when required.
Essential Experience & Skills
* A foundational understanding of AWS services such as CloudFormation, EC2, Lambda, DynamoDB, AWS Backup, and Amazon Connect.
* Understanding of networking concepts: Direct Connect, VPNs, routing, WAFs, VPCs, subnetting.
* 18+ months' experience supporting a Windows Server domain (2016+), covering operational and security functions.
* Strong working knowledge of Active Directory, Group Policy, DNS.
* Hands‑on experience with scripting/automation (PowerShell and/or Python).
* Experience with cloud provisioning/configuration and infrastructure as code.
* Good customer‑facing and diagnostic skills, able to work under pressure.
* Desire and confidence to challenge traditional infrastructure approaches (PaaS, serverless).
* Experience automating deployments and building scalable, repeatable solutions.
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