Better places, thriving communities.
IMPORTANT: YOU MUST HOLD A BRITISH OR NORTHERN IRELAND PASSPORT AND ARE ABLE TO UNDERGO AN DEVELOPED VETTING.
Key Information:
1. Location: Manchester
2. Salary: £24, - £27,
3. Contract: Full Time
4. Work Hours: 40 Hours Per week
Join a dynamic team where no two days are the same. As the first point of contact in a prestigious building, you'll deliver exceptional customer service while supporting cleaning, events, and facilities operations. From welcoming VIPs to ensuring high cleaning standards and assisting with event setups, this role offers variety, responsibility, and the chance to make a real impact. If you're proactive, professional, and ready to take on a role that blends hospitality, security coordination, and facilities support, we want to hear from you.
You'll be working with a respected client in a high-profile environment, known for its commitment to excellence, professionalism, and service delivery. The team values collaboration, integrity, and continuous improvement.
This role exists to ensure a seamless, welcoming, and secure environment for all building users. It supports the client's operational needs while maintaining high standards in cleanliness, hospitality, and event coordination.
Responsibilities:
In this role, you will be responsible for delivering a professional and welcoming front-of-house service, acting as the first point of contact for all building users. You will carry out cleaning duties to a high standard in line with PM3 auditing requirements and under the guidance of the Cleaning Supervisor. Your responsibilities will also include supporting event setups to meet client specifications, managing hospitality services, and stepping in to lead events in the absence of a supervisor when required. You will work closely with site security, ensuring compliance with their instructions, and escort subcontractors carrying out maintenance or building works. Additionally, you will assist the Client Business Team with service-related requests, contribute to service improvements, and undertake any other reasonable tasks within your capabilities as directed by the Management Team.
Requirements:
· Experience in cleaning or facilities roles. (Desirable)
· Holder of a British Passport (ESSENTIAL)
· Eligible for DV (Developed Vetting) clearance. (ESSENTIAL)
· Strong communication and customer service skills
· Flexible, proactive, and team-oriented
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at .