Who are LFH?
The Ickworth Hotel,nestled in the picturesque surroundings of Bury St Edmunds, is a beautiful retreat that offers an unparalleled family experience for our guests. Set within 1,800 acres of stunning National Trust parkland, combining heritage and modern elegance, providing an idyllic escape for families.
We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Nestled within 1,800 acres of stunning National Trust parkland, the beautiful Ickworth Hotel seeks a motivated and dedicated Room attendant who is passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness.
The Role:
Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay.
Job Type: Casual Worker Agreement – Hours are offered to our casual workers in line with the demands of the business. Flexibility will be key, as shifts will vary and will include some weekends.
Key responsibilities:
- Ensure high quality room and public area cleans: You will work as part of the housekeeping team to ensure all assigned bedrooms and public areas are turned around and cleaned to the highest standard. This will include a full restock of all in-room guest amenities. You will be asked to conduct thorough deep cleans on occasion.
- Ensure a safe environment for our guests: You will maintain and check all equipment regularly and report any defects. Ensure all equipment and chemicals are used correctly as per manufacturer instructions.
- Make long-lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!
To succeed in this role, we are looking for someone who has:
- Charisma, Engaging personality, and passion for hospitality and providing great service to our guests.
- A keen eye for detail, working to tight timeframes, and enjoying a physical job role
- Ability to interact with all guests and ability to have fun and engage with our younger guests.
- Previous experience in housekeeping is desirable, but full training will be given.
- Flexibility to work various shifts, including weekends and holidays, as needed.
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