Reception Manager
£34,000 + Benefits
Alnwick
Benefits:
Access to leisure and pool facilities
Complimentary stays, dining and leisure experiences
Discount on food and beverage purchases
Staff discount card
28 days' holiday
Auto-enrolment into the pension scheme
Be part of a well-respected hotel setting where you can lead a professional reception team and ensure guests receive exceptional service from the very first point of contact. As Reception Manager, you will be responsible for the daily operation of the reception desk, ensuring service excellence, team development, and a smooth guest journey. This is an exciting opportunity for a motivated individual who is passionate about leadership, guest experience, and operational excellence.
Reception Manager Ideal Profile:
Previous experience in a reception or front office management role within hospitality
Natural leadership skills with the ability to inspire, support, and develop a team
Highly organised and confident in managing busy front desk operations
Strong communication skills, both written and verbal, across multiple channels
A commitment to delivering outstanding guest experiences and service recovery
Flexible to work a variety of shifts, including early mornings, evenings,...