Job Description
We are collaborating with a highly successful and growing Travel Management Company known for delivering exceptional service to clients with a great reputation in the industry. As our clients global client base continues to expand, we are now looking for an experienced Out-of-Hours Ticketing Executive to join our clients supportive team and ensure seamless support during overnight operations.
This is a fantastic opportunity for a skilled and reliable ticketing expert who thrives in a fast-paced environment and enjoys working independently during overnight hours.
Out-of-Hours Ticketing Executive – Duties:
* Handle out-of-hours ticketing, reissues, refunds, and schedule changes
* Manage urgent travel requests and provide efficient problem resolution
* Ensure all bookings are processed accurately and in line with airline rules
* Provide a high level of service to clients requiring overnight support
* Maintain clear and detailed booking documentation
Out-of-Hours Ticketing Executive – Essential Requirements:
* Significant experience in airline ticketing within a Travel Management Company or tour operator.
* Proficiency in at least two GDS systems (e.g. Amadeus, Galileo, Sabre,)
* Strong knowledge of fares, ticketing rules, exchanges, and refunds
* Excellent understanding of fares and rules
* Ability to work overnight / out-of-hours shifts reliably
* Excellent problem-solving skills and attention to detail
* Must be based in the UK and eligible to work in the UK with UK based ticketing experience.
Out-of-Hours Ticketing Executive – Benefits:
* Dental & Health Insurance
* Life Insurance
* Career development
* Supportive team
* Travel perks
* Fully remote working within the UK
* Competitive pay negotiable depending on experience
* A supportive and professional team environment
* Opportunity to work with a highly respected travel management company
* Plus many more perks
If you are an experienced ticketing professional who enjoys the autonomy of out-of-hours work and takes pride in delivering exceptional service, we would love to hear from you