Overview
An exciting opportunity has arisen for a part time permanent Band 4 Specialty PA, within the Colorectal Surgery Division, based at the Queens Medical Centre. The post holder will be working closely with a team of administration colleagues as well as medical, surgical and nursing staff to provide an excellent administrative service for our patients and parents/carers. The role involves bringing together excellent written and verbal communication skills, good working knowledge of Microsoft Office, Diary planning as well as excellent planning and organisational skills. You will be a team player and also able to work on your own initiative to meet agreed plans and deadlines.
The successful candidate will play a crucial role in delivering a high quality Specialty PA service providing comprehensive administrative and secretarial support to a team of consultants, SPRs and nursing colleagues within the colorectal speciality, whilst working closely with a team of administrative colleagues to provide excellent administrative service for our patients and parents/carers.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Responsibilities
* Manage clinic schedules and patient attendance for your specialty, working closely with consultants and other stakeholder departments.
* Liaise with consultants regarding patient queries and be a key contact for consultants and other clinical staff.
* Accurately audio transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
* Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines.
* Establish and maintain patient admin systems/databases.
* Deal with incoming mail, results/reports management.
* Attend/organise meetings, take minutes.
* Ensure RTT patient data quality is accurate.
* Communication link to directorate management team, regarding consultant leave/service issues.
* Diary management for clinical teams.
* Answer telephone calls inbound/outbound relating to patient specific care, in a confidential manner.
* Typing of non-clinical letters as required.
* Liaise with waiting list coordinators to ensure patients are treated within breach dates.
* Support and mentor new staff.
* Share responsibility with line manager for own personal development.
* Undertake HR related tasks, appraisals and recruitment (if necessary).
* Undertake any other duties which may be reasonably required.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
This advert closes on Monday 16 Mar 2026
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