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Customer support officer

Chapel-en-le-Frith
Kpj Recruitment
Customer support officer
Posted: 6 November
Offer description

We’re hiring for a Community Response Officer to join a compassionate, community-focused organisation supporting vulnerable adults across the High Peak area.

You’ll play a vital role in providing reassurance, emergency response, and practical assistance to help people live independently and safely in their own homes.

What’s on offer?

* £13.26 p/h

* Rotating shift pattern | 8 hour shifts

* 25 days holiday + bank holidays

* Standard pension scheme

* Comprehensive training & ongoing support

What will you be doing as a Community Response Officer?

* Responding to emergency calls from clients and providing practical or emotional support

* Assisting individuals who have fallen or require help with mobility using specialist equipment

* Installing, testing, and maintaining Carelink alarm units and telecare devices

* Recording accurate information and maintaining clear client records

* Liaising with emergency services, relatives, and social care teams when required

* Conducting regular checks on vehicles, equipment, and CCTV systems

* Providing companionship and reassurance during emergency situations

What do you need?

* A full UK driving licence

* Previous experience working with elderly/vulnerable individuals

* A flexible approach to varied shift patterns

Interested?

Apply now or speak with Meg at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.

KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted

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