Administrator – Dartford
Location: Dartford | Contract: Full-time, Permanent | Hours: 42.5 hours per week, Monday – Friday | Salary: Up to £27,583.00 per annum
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services. We deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
We are looking for a motivated and organised Administrator to join our dedicated team in Dartford. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.
Key Responsibilities & Criteria
* Provide administrative support to the Operational team and Partnering Manager
* Engage with colleagues, residents, and external stakeholders professionally via phone and email
* Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
* Support the team with scheduling, record‑keeping, and general administration
* Strong organisational and administrative skills
* Confident communicator with excellent written and verbal skills
* Ability to work in a fast‑paced environment and handle multiple priorities
* Good IT skills, including Microsoft Office and job management systems
* A team player with a positive, proactive attitude
Benefits
* 25 days annual leave plus bank holidays
* Leading pension scheme
* Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work
* Volunteering Leave – paid volunteering time in the community, supporting our social value commitment
* Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share Save scheme, and more
* Family‑friendly policies
Additional Information
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
We are a Disability Confident employer and a supporter of the Armed Forces Covenant. We value diversity and strive to create an inclusive environment where everyone can thrive.
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