Overview
The Bristol Centre for Enablement are looking for a Domestic Cleaning Supervisor to join their team. The postholder will be responsible for the allocation of work to the Domestic Staff on duty, ensuring a responsive high-quality service is provided to meet the needs of the user.
Responsibilities
* The post holder will be based at Bristol Centre for Enablement.
* To be responsible for the allocation of work to the Domestic Staff on duty.
* To supervise and work with the staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and are equipped with the necessary equipment and that the Trust Policies and Procedures are adhered to.
* Able to liaise appropriately and professionally with own staff and all other service users.
* Responsible to ensure service delivery in line with National Standards of Healthcare Cleanliness 2021.
Detailed responsibilities
* Responsible for the day-to-day control, monitoring, and supervision of all cleaning tasks and schedules within designated areas in alignment to Service Level Agreements and NHS Cleaning Regulations.
* Contribute to the preparation and supervision of shift rotas to ensure service delivery.
* Delegate and prioritise tasks to domestic staff members on a daily basis.
* Carry out staff induction and ad hoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion.
* Communicate daily with Team lead to communicate operational activities and requirements.
* Communicate any exceptional issues to FM Team Leader in a timely manner, e.g., lack of resource to carry out essential tasks.
* Liaise with service users to review and resolve issues arriving and escalate any exceptional circumstances to Team Leader.
* Hold regular team briefs for FM team staff within your designated areas.
* Manage staff to ensure that Uniform and Dress Code Policy is adhered to and that a clean and professional image is presented at all times whilst on duty.
Person specification
Essential criteria
* NVQ level 1 in cleaning, customer and support services or equivalent experience.
* Working in a team based environment.
* Understanding of domestic service activities in relation to NHS cleaning and standard and the associated local cleaning frequency schedules.
* Understanding of general cleaning and some Portering tasks in line with operational requirement.
* Working in a busy multi-faceted environment.
Other information
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful. North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance. If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151. North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments. At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Hospitals and Health Care
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