Job Summary
The post holder will provide ward clerk, reception and clerical duties in a Health Care setting, supporting clinical and non-clinical staff from a multi-disciplinary team. They will be the first point of contact on most occasions for patients and visitors, therefore communication will involve direct contact with patient and visitors both face to face and over the telephone.
Main duties of the job
The post holder will work within a busy team providing customer focused ward clerk, reception duties and clerical support, contributing to the provision of health care by undertaking a wide spectrum of clerical and reception duties within the confines of the role.
The post holder will undertake ward clerk duties, and support main reception duties as and when required. They will be expected to demonstrate a professional manner when liaising with patients, colleagues, members of the public and other agencies.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job Details
Date posted: 09 April 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £23,970 a year Per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 110-AC041-0425
Job location: Ysbyty Cwm Cynon Hospital, New Road, Mountain Ash, CF45 4BZ
Job Description
Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Application Requirements
Essential
* Good standard of education with a minimum of 3 GCSE's or possess equivalent level of skills, knowledge and experience.
* Experience of working with the general public.
Desirable
* NVQ II UB Business Administration and/or Customer Care or equivalent.
* Knowledge of Cwm Taf UHB IT systems.
Interview Essential
* Understanding of confidentiality and data protection.
* Work using own initiative and as part of a team.
* Experience of working within a busy, demanding environment.
Desirable
* Ability to speak Welsh or learn Welsh to a satisfactory level.
* Working with a multidisciplinary team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name: Cwm Taf Morgannwg University Health Board
Address: Ysbyty Cwm Cynon Hospital, New Road, Mountain Ash, CF45 4BZ
Employer's website: https://joinctm.wales/ #J-18808-Ljbffr