Join Our Clients team as a Customer Service Advisor in Chessington!
Are you passionate about providing exceptional customer service? Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you! Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their dynamic team in Chessington.
Location: Chessington
Salary: £25,000 to £28,000 per annum
Type: Office-based
Hours: 8:00am to 5:00pm, Monday to Friday
Team Size: 10 in the Customer Service team
About the Role:
As a Customer Service Advisor, you will play a crucial role in delivering outstanding support to our customers. Your primary responsibilities will include:
Customer Support:Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly.
Order Management:Assist with processing orders, returns, and exchanges to ensure a seamless customer experience.
Product Knowledge:Maintain a thorough understanding of our products to effectively assist customers and provide accurate information.
Complaint Resolution:Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions.
Team Collaboration:Work closely with other team members to ensure customer queries are resolved efficiently.
Documentation:Keep accurate records of customer interactions and transactions.Requirements:
Previous experience in a customer service role.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work well in a team and independently.
Proficiency in using customer service software and Microsoft Office.Why Join them?
Convenient Location:Our office is easily accessible, with parking available for your convenience.
Supportive Team Environment:Work alongside a friendly and motivated team that values collaboration.
Competitive Salary:Earn between £25,000 and £28,000, reflecting your skills and experience.
Great Benefits package If you are a motivated individual with a passion for customer service, we would love to hear from you! This is your chance to contribute to our commitment to delivering outstanding customer experiences.
Apply Now!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website