Job summary
Salary: £34,434 - £36,363
Hours per week: 37 hours
Interview date: Thursday 02 April 2026
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6713/?utm_medium=jobshare/details?sType=NHSJobs#/reference/6713
Education and Skills - Building Bright Futures
Here is your chance to make a tangible difference in children's lives while gaining invaluable experience and professional growth in education welfare.
About the role
This is an exciting opportunity for an Education Welfare Officer to support the welfare and attendance of children and young people across South and North Wiltshire.
Responsibilities
As an Education Welfare Officer you will collaborate closely with Primary and Secondary schools, parents, and carers, building strong relationships and positively influencing attendance outcomes. You will also engage with Academies that buy into the Education Welfare Service.
Responsibilities include fulfilling Local Authority statutory duties around attendance, such as court papers and representation, and providing individual support to children and young people through casework and assessments.
Other duties: support the implementation of Working Together to Improve School Attendance, contribute to raising pupil educational attainment by providing appropriate support and challenge to schools and parents/carers, assist in solving problems that may affect a child's ability to benefit from educational opportunities, acting as a lead professional as appropriate, ensuring statutory duties are discharged under relevant Acts and regulations, prepare, present and prosecute court proceedings.
Person Specification
Essential Qualifications
* NVQ Level 4 National Occupational Standard (NDS-LDSS) or NVQ 4 in related work with children and families.
Desirable Qualifications
* Possession of a professional qualification in social work e.g., DIPSW or Social Work England.
* Possession of a professional qualification in Teaching or Certificate in Education Welfare Studies.
Essential Experience
* Extended communication skills
* Literacy and numeracy
* Negotiation skills
* Punctuality
* Sensitivity and empathy
* Conflict resolution
* Analytic ability
* Assessment skills
* Presentation skills
* Ability to develop good relationships
* Ability to use statutory authority in relation to school attendance
* Knowledge of child employment and performance licensing law
* Computer literate
* Good organisational and time management skills
* Ability to prioritise caseload and workload
* Ability to chair meetings
* Interpretation of statutory guidance and policy
* Contribution to team development
* Knowledge of other agency thresholds of intervention, function and processes
* Risk assessment
* Use of methodologies and tools such as restorative justice
* Ongoing updating of knowledge of current legislation and statutory guidance
* Expert knowledge of DfE relevant legislation and guidance on exclusion procedures
* Detailed knowledge of Disability Discrimination Act, Code of Practice for Special Educational Needs, children's rights, race, religion etc. that may impact on exclusion processes and the fallout thereof
* Fluent in English
Disclosure and Barring Service Check
Release of information subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; Disclosure and Barring Service (formerly CRB) check required for previous criminal convictions.
Contact
Team Manager: Karen Green (Email: Karen.Green@wiltshire.gov.uk)
Employer
Wiltshire Council, Monkton Park, Chippenham, Wiltshire, SN15 1ER
Website: http://www.wiltshire.gov.uk/
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