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Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job Overview
To support the Surgical Admissions Unit and the Surgical Day Assessment Unit in a wide range of duties for their busy reception areas. The core responsibilities of the post are to provide administrative/clerical assistance, ensure that effective communication is maintained with patients, relatives and members of the multidisciplinary team, and to contribute to the efficient running of the unit.
Main duties of the job
* To maintain patient’s records ensuring filing is completed in a timely way and notes are available for clinical staff, trace patients notes and x-rays and prepare admission folders as required.
* Arrange appointments, request transport and contribute to the patient discharge planning process, maintaining Cerner system and up to date bed state.
* Contribute to the clinical audit programme by recording information/statistics as required.
* Answer the telephone and with the assistance of nursing staff answer requests for information.
* Maintain stocks of stationery, keep reception desk and notice boards tidy.
* Communicate effectively with colleagues, patients and relatives through verbal/written communication, participating at ward meetings and maintaining confidentiality of information at all times.
* Carry out other specific administrative/clerical and housekeeping duties as requested by the ward manager.
* Contribute to maintaining the safety and security of patients and their belongings and to maintaining the safety and security of the environment.
* Maintain personal standards of health, safety and security and understand own responsibilities under the Health and Safety at Work Act.
* Participate in relevant training as identified through individual performance review.
* Comply with the Data Protection Act.
* Adhere to Trust/Directorate/Departmental policies
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
* To maintain patient’s records ensuring filing is completed in a timely way and notes are available for clinical staff, trace patients notes and x-rays and prepare admission folders as required.
* Arrange appointments, request transport and contribute to the patient discharge planning process, maintaining Cerner system and up to date bed state.
* Contribute to the clinical audit programme by recording information/statistics as required.
* Answer the telephone and with the assistance of nursing staff answer requests for information.
* Communicate effectively with colleagues, patients and relatives through verbal/written communication, participating at ward meetings and maintaining confidentiality of information at all times.
* Contribute to maintaining the safety and security of patients and their belongings and to maintaining the safety and security of the environment.
Person specification
Knowledge, Skills And Abilities
Essential criteria
* Functional skills level 2 in English and Maths
* Computer Literate
Desirable criteria
* NHS/ Healthcare Experience
* Working with the public
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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