Salary:
£45,000 - £55,000 per annum
Employment type:
Permanent
Hours per week:
37
Reporting into:
Head of IT Operations
Department:
IT
Travel locations:
* Coventry head office
* Birmingham campus
* Leeds campus
* Nottingham campus
* Manchester campus
* London area (Stratford, Holborn & Ealing)
* Newcastle campus
About the Department
The IT Infrastructure Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security.
About the Opportunity
As an Infrastructure Engineer, you will play a vital role in delivering the University’s IT vision and strategy, supporting the ongoing transformation of our technology landscape. You will be responsible for maintaining and enhancing a diverse infrastructure environment, including cloud services, on‑premises systems, virtualisation platforms, network infrastructure, VoIP technologies, and Microsoft 365. Working closely with Senior Engineers and our Head of IT Operations, you will help drive improvements in system stability, security, and scalability, ensuring a reliable and high‑performing IT environment that supports both staff and students.
About You
We are looking for a proactive and technically skilled Infrastructure Engineer with a strong problem‑solving mindset and a passion for delivering reliable, secure, and scalable IT services. You will bring a blend of hands‑on experience and broad technical knowledge across infrastructure environments, with the ability to work independently and as part of a team. Comfortable operating in a dynamic environment, you will be confident troubleshooting complex issues and continuously improving systems and processes.
Essential Requirements
* Minimum 3+ years’ experience managing server operating systems and associated tools
* Proven in-depth technical problem‑solving capability
* Experience with virtualisation technologies (e.g. Hyper‑V, VMware)
* Experience with infrastructure monitoring tools and practices
* Experience managing and maintaining backup solutions (e.g. Veeam or similar)
* Good understanding of networking technologies (wired and wireless), ideally including Cisco Meraki
* Knowledge of desktop software environments (e.g. Microsoft Office, Adobe, Java)
* Experience with storage technologies (e.g. Nimble or similar)
* Knowledge of Microsoft desktop operating systems and deployment tools (e.g. Windows 11, MDT, MDOP)
* Experience with endpoint management tools (e.g. MECM/MCM, Intune)
* Broad understanding of server and desktop industry standards
* Good working knowledge of cloud infrastructure services alongside traditional on‑premises solutions
* Strong scripting skills (e.g. PowerShell, Kix, VB)
* Strong knowledge of Microsoft technologies, including Active Directory, Azure AD, GPO, DNS, DHCP, Certificate Services, and DFS
* Working knowledge of Linux environments (e.g. Ubuntu, CentOS, RHEL) and related applications (e.g. Apache, HAProxy, MySQL, RabbitMQ)
Desirable Requirements
* Certifications – Microsoft (e.g. MCSA / MCSE, Azure DevOps) / Networking / VOIP (CCNA / CCNP) / AWS (Foundation / Associate)
* MAC Management techniques
* DevOps experience
* Security frameworks (e.g. PCI DSS, Cyber Essentials, ISO 27001)
* Security technologies – Firewall / AV / Device Encryption
* Knowledge of Cloud Platforms (Azure/AWS/GCP)
Benefits
* 30 days holiday + bank holidays on‑top, and even a Christmas closure!
* Generous Aviva pension plan, company contributions starting from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain job roles)
* Access to Perkbox benefits
* Study any Arden course for free, with a discount for all family and friends
* Other benefits
* Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Values
Stand out, Progressive, Accessible, Resourceful, Kindness reflect who we are as an institution, a team and as individuals.
Closing Date
5th May (midnight)
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship Statement
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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