GROUP MEMBERSHIP COMMUNICATIONS EXECUTIVE (MATERNITY COVER)
Communications, London
City of London
Salary of up to £36,000 depending on experience
Full time
Temporary
Ned's Club members celebrate everything life has to offer, and our Club spaces are for like-minded professionals to meet, work, and have a good time. Our Member Communications Executive keeps them in the know and engaged with all the goings on in our Clubs around the world. We're on the lookout for a seasoned pro to step in and take the reins whilst one of our team is starting their family.
This is a fixed term role covering a maternity leave until February 2026.
Do you want to join one of the best places to work in hospitality?
What's the role?
Group Membership Communications Executive (Maternity Cover)
About The Ned:
The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
Created in 2017, The Ned originated in London in the former Midland Bank headquarters, designed by Sir Edwin 'Ned' Lutyens in 1924. The space includes a private members' club, Ned's Club, and a private events floor, alongside ten restaurants and 250 bedrooms, which are available to the public.
The Ned expanded in 2022 to include The Ned NoMad in New York and The Ned Doha in Qatar, and Washington D.C - with each building having its own architectural significance and history. Every property is slightly different depending on its location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work and have a good time.
Ned's Club membership gives access to dedicated spaces such as members-only bars, restaurants and rooftop spaces. The membership team also curates a program of monthly events, ranging from talks with thought leaders to curated masterclasses and invitations to offsite sporting and cultural events. Learn more about The Ned:
Where you'll be working:
You'll be mainly based out of The Ned London, located in the beautiful old Midland Bank (there isn't a nicer building in the city, but we're biased). We're five days a week in the office, as we're very relationship-focussed and it's just not the same on a screen and you're likely to have regular travel to have face to face time with our other properties, as and when needed.
Reporting to the Communications Director you will:
* Lead all global, multi-channel communications to Ned's Club members - keeping them informed and inspired across email, social media, editorial, and digital platforms
* Strategise, manage, and create all member content in Ned's Club tone of voice - ensuring consistency across digital platforms, printed collateral, and in-Club messaging
* Lead on copywriting for all member-facing communications including local and global newsletters, app content, push notifications and collateral
* Own and implement the content calendar - delivering local and global campaigns aligned with business priorities and member engagement goals
* Collaborate with local Club teams and departments including Membership, Events, Partnerships and Communications to support regional objectives and drive consistency
* Oversee and evolve member-facing digital platforms, including the members' portal and app - working closely with tech teams to ensure optimal experience
* Produce and distribute weekly global communications and content report keeping stakeholders updated on engagement, performance and opportunities
What can The Ned give you?
* Enhanced parental leave, company sick pay and pension
* Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
* Exciting learning and development programmes to help progress your career
* Exclusive rates at The Ned for staying and eating for you, your family and friends
* Regular social events, including an annual pool party
* Employee assistance programme – 24/7 advice and support
* Reward and recognition initiatives
What you can bring to the role:
* Impeccable written communication skills with the ability to channel Ned's Club tone of voice
* Very strong organisational skills, able to manage multiple deadlines and business-critical communications simultaneously
* A flexible approach - happy to collaborate across time zones and support local Clubs when needed
* A creative flair - with an instinct for curating and creating content that celebrates culture, community and the essence of Ned's Club
* A digital-first mindset - confident across CRM (Marketing Cloud), content platforms, social media and working with design and production teams to deliver campaigns
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
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