Job Title: Sales and Logistics Administrator Reporting To: Sales Director Location: Chessington KT9 Hours: 38.5 hours per week (Mon-Thurs 8-5pm/Fri 8 to 3.30pm) Contract: Permanent. On site 100% Salary: c£29,000 per annum up to 7.5% discretionary performance bonus JOB PURPOSE This key role within the Amusement Machine Sales team is to provide support in processing orders and coordinating logistics to manage the shipping in and out of goods. The role involves regular contact with overseas suppliers, shipping agents and customers. Responsibilities will be structured around regular duties and deadlines that will be set by the Sales Director or the shipping process KEY RESPONSIBILITIES & DUTIES Order Processing Process sales orders provided by the Machines Sales team and liaison with Manufacturing and factories as to availability of goods and ensuring price is correct. Coordinate quality control documentation and other paperwork associated with processing orders Ensures that order changes are properly made on all paperwork and communicated to all necessary parties. Liaising with the sales support team to ensure clear communication on the customers status Produce timely and correct POs including the processing of carriage invoice s. Maintain updated records of orders, suppliers, and customers Oversee the levels of our warehouse stock and place orders as needed Managing Letters of Credit, where applicable. Logistics Coordination Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and low cost rates. Dealing with shipping of goods for customers in UK and abroad, producing necessary paperwork and liaising with customers, transport companies and warehouses. Including goods to be shipped from other countries. Issuing all documentation required for overseas shipment. Managing the satisfactory release of goods from that point on, systemising the orders and maintaining internal priority and shipping files. Control release of goods dependant on customer payment or account situation. Sales Support Respond effectively to incoming telephone calls and emails with appropriate follow up to ensure customer service Managing stock including booking in of goods, transfer and provision of an up-to-date stock status Producing an accurate stock and back-order report for the Machines Sales team every Monday morning. Health and Safety You must co-operate with management in discharging its responsibilities under the Health and Safety at Work Act 1974 and take reasonable health and safety precautions for yourself and others and ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Equal Opportunities The Company aims to promote equal opportunities. You must ensure that you treat members of staff, clients and visitors with dignity and respect at all times and report any breaches that you witness to the appropriate manager. The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post and you will be expected to undertake any other duties reasonably requested by your line manager.