Go back Norfolk Community Health and Care NHS Trust
Continence Healthcare Assistant
The closing date is 15 June 2025
We are looking for a forward thinking individual that holds a passion for bladder and bowel conditions that is highly motivated in treatment and management to join our enthusiastic North West Norfolk Team.
This position will mainly be working in the North and East side of Norfolk.
Job purpose
To assist in the delivery of high standards of continence care to patients within their own homes, care homes, the travelling community and in clinics, by following prescribed packages of care.
To provide a high standard of care to the patient whilst promoting continence, managing incontinence, and promoting their independence and respecting their privacy and that of their families.
Engage with mobile working
Engage with SystmOne Optimisation,
Engage with referral to discharge standard processes
Main duties of the job
* To provide high standard of care to the patient whilst promoting continence and managing incontinence, promoting their independence and respecting their privacy and that of their families.
* To work within the continence service carrying out assigned tasks involving direct/indirect care in support of a qualified nurse.
* To work alongside the integrated team to prevent unnecessary admission to hospital
* To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Job responsibilities
1. Apply competency based treatment/care to patients with specific continence needs under the supervision of a qualified practitioner, following assessment and prescribed treatment/care plan.
2. Plan and prioritise own visits to delegated patients, as highlighted on the designated rota template.
3. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis
4. Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
5. Liaise with other health care professionals as required.
6. Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment.
7. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
8. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
9. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
10. Contribute to the requisitioning of supplies and equipment through electronic ordering systems including stock checks for clinics, stores stock checks and checking expiry dates etc.
11. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
12. Work with qualified practitioners with group work/clinics as required.
13. Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.
14. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
15. Engage with operational hub, sharing responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.
16. Undertake health promotion/education as required, e.g. smoking cessation, falls etc.
17. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
18. Demonstrate basic IT and standard keyboard skills.
Person Specification
Qualifications
* NVQ 2 in health and social care, or equivalent knowledge and experience
* 2 GCSE's Grade C or above in Maths and English or equivalent experience
* Experience of working with the general public
* NVQ 3 in health and social care
* Experience of working within a care setting
Experience
* Good observational and reporting skills
* Good interpersonal skills
* Concentrate when undertaking patient care & inputting data/patient records
* Work flexibly to accommodate patient/service needs
* Demonstrate good IT and standard keyboard skills
Skills, Abilities and Knowledge
* Able to provide high standards of care and demonstrate base line knowledge in Continence Care.
* Good interpersonal skill
* A team player
* Highly motivated
* Able to provide high standards of care.
* Tact & diplomacy. Empathy & sensitivity
* Ability to use own initiative
* Good observational & reporting skills.
* Ability to manage stressful situations
* Able to work Independently.
Personal and People Development
* Ability to manage stressful situations
* A team player
Personal Attributes / Behaviours
* Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
* Professional appearance
* Be able to: Kneel, bend & stoop, and work in cramped environments. Manoeuvre limbs of around 5-6kg.
* Be reliable
* Must have a full UK driving license and have access to a vehicle
* Able to communicate effectively in written and verbal English Language
* Manoeuvre patients using handling aids.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Norfolk Community Health and Care NHS Trust
£24,625 to £25,674 a yearpro rata per annum
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