Veterinary Receptionist and TB Administrator
40 hours per week - Clabeston Road
Oak Vet Group is seeking a motivated and professional Receptionist & TB Administrator to join our dedicated Farm Team based in Clabeston Road. This is a varied and rewarding position that combines client-facing reception duties with administrative responsibility for TB testing, as well as assisting our vets during on-farm TB work.
About the Role
This dual-role offers an excellent opportunity for someone who enjoys a balance of office-based administration and practical, hands-on involvement in farm animal care.
Key Responsibilities Include
Reception & Administration
* Providing a welcoming and efficient first point of contact for clients
* Managing phone calls, enquiries, and appointment scheduling
* Supporting day-to-day office tasks and maintaining accurate records
* Delivering a high standard of customer service within a busy farm veterinary environment
TB Administration & On-Farm Support
* Coordinating and scheduling TB tests with clients and vets
* Completing and processing all required documentation accurately
* Liaising with relevant agencies to ensure compliance
* Assisting vets on-farm during TB testing (full training will be provided)
About You
We are looking for an individual who is:
* Professional, organised and able to manage a varied workload
* Confident in communicating with clients and colleagues
* Comfortable working both in an office setting and outdoors on farms
* Competent with computers and administrative systems
* A reliable team player with a positive approach
* Previous experience in agriculture or the veterinary sector is an advantage but not essential
* A full driving licence is essential
This role covers 40 hours per week, you will work a variety of shifts across Monday-Friday.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
The Oak Veterinary Group, Clarbeston Road
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