Overview
Are you ready to make a difference in the world of claims management? Join our Tamworth Casualty Claims Team as a Claims Handler, where you'll play a key role in investigating employer liability and public liability claims for local authority clients. This is your opportunity to work in a dynamic environment, ensuring fair settlements and delivering exceptional service to our clients. How you'll make an impact As a Claims Handler, you'll be responsible for managing a variety of claims while collaborating with clients, third parties, and solicitors. Your day-to-day responsibilities will include: Investigating employer liability and public liability claims for local authority clients. Assessing damages to people and property and determining liability. Reviewing and recording claims in our in-house system, ensuring compliance with product standards and policy coverage. Conducting liability investigations using methods such as phone calls, correspondence, and field visits. Evaluating claims by gathering evidence and adjusting reserves in line with Gallagher Bassett's realistic reserving philosophy. Clearly explaining liability decisions and negotiating settlements within your authority level. Responding promptly and courteously to written and phone inquiries. Regularly reviewing claims to ensure accurate reserves and timely closures. Building strong relationships with clients by providing friendly and efficient service. Collaborating with solicitors to ensure effective case management. About You Here's what you'll bring to the role: Previous experience handling employer liability and public liability claims. The ability to verify and analyse coverage for adjuster-level claims with moderate supervision. Strong skills in determining liability and compensability for adjuster-level claims. A proactive approach to recognising and pursuing recovery opportunities at the earliest stage. Excellent communication skills, both written and verbal, with the ability to present claims confidently and logically. Eligibility to work in the UK. #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…