Job responsibilities Please review the attached Job Description and Person Specification. Working as part of the wider specialty leadership team, the key requirement of the job will be to monitor and ensure delivery of key performance targets ( 18 week targets ,turnaround times, A&G and waiting lists)to provide support to the Service Manager, Associate Speciality Manager, Specialty General Manager, and Head of Service, provide a patient focused administration service to hospital outpatients, day case and elective patients and provide line management to administrative staff primarily at City Hospital however cross-site working may be required. The post holder is also expected to assist and lead in the formulation and implementation of Service policies, projects and strategies through the efficient use of resources. The post holder will evaluate and develop processes and systems to ensure a caring, quality service is provided for patients and support the achievement of local and national patient access and activity targets.