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Warehouse Customer service and I.T team, Logistics Manager, Transport Manager and other Department Managers
Location
Ashford, Middlesex
Tools of Trade
N/A
Our business activities and relationships are built on trust and honesty. We do what we promise and always strive to do the right thing. We listen and treat our colleagues and customers and those in our care with the utmost respect. We are passionate about delivering high levels of customer service and challenge ourselves to find new ways of helping our customers achieve their goals. We work together as a team, valuing everyone’s contribution, to ensure the best results for both our customers and our business.
PURPOSE OF THE ROLE
Make it your story! We are seeking a dedicated and experienced Warehouse Manager to join an ambitious company that is growing year on year! The ideal candidate will play a crucial role in ensuring the efficient operation of our warehouse by overseeing a wide range of tasks, managing the warehouse team and maintaining a safe and organised work environment.
This is an opportunity for someone to come onboard and take ownership of a growing department. We have a real variety of clients; however, the core of our business predominantly sits within the High-End fashion industry. This would be a very hands-on role, where we would be looking for someone to bring positive energy, is ambitious and wants to help drive the business forward.
Reporting to our Directors, job specific training will be provided but this position requires previous warehouse experience, a tidy mindset, and the ability to perform heavy lifting as needed.
Specific Job Responsibilities.
* Oversee the day-to-day running of the warehouse, ensuring all operations are carried out efficiently, safely, and in line with company procedures
* Lead, manage, and develop the warehouse team, setting clear performance expectations and providing ongoing coaching and support
* Maintain accurate stock control, including regular cycle counts and full stocktakes, and investigate any discrepancies
* Ensure timely and accurate receipt, storage, and dispatch of goods to meet production and customer requirements
* Work closely with Drivers, Transport Manager and Client Solutions Team and to support smooth operations
* Identify and implement process improvements to drive operational efficiency
* Manage warehouse layout and space utilisation to support productivity and inventory accuracy
* Ensure equipment is properly maintained and report any issues promptly
* Produce regular reports on warehouse KPIs, stock accuracy, and team performance for senior management
* Operate forklifts and other warehouse facilities to load, unload and store goods safely
* Ensuring accurate stock levels through efficient management of goods and weekly stock counts.
* Warehouse administration using our warehouse management systems
* Serving customers when they are onsite
* Assist in training and/or supervising new warehouse staff on best practices and operational procedures.
* Maintain cleanliness and organisation within the warehouse environment.
* Able to communicate confidently and professionally
Other tasks as and when required.
·When on-site at TIV, supplier or customer premises, comply, encourage and assist the implementation of all safe work practices and procedures required by OHS regulations as requested or required by TIV suppliers and/or customers.
·Ensure applicable incident reporting process and procedure is followed.
Actively participate in all ways in the reduction of OHS incidents.
Skills and Experience
·At least 5 years’ warehouse experience, preferably with significant exposure to international haulage, freight forwarding and logistics.
·Computer literate and has some experience of working with Warehouse Management Systems (WMS)
·Clear understanding and acceptance of operational responsibility to OH&S.
·Can-do, hands-on mindset with the ability to work autonomously as required.
·Must possess a growth mindset.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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