Job Description: Job Title: Client Delegated Reporting Team Lead Location: Birmingham Corporate Title : Assistant Vice President Regulatory Reporting Operations is a group who manage the transaction reporting completeness, timeliness, and accuracy, ensuring DB successfully reports to multiple regulatory authorities. Within the group this client facing role leads the delegated reporting that DB offers to clients. We have a focus on the accuracy of this reporting, and the ongoing relationships with these clients, and are seeking candidates who will review large data sets and make determinations on the quality and correctness of our reporting data. Where issues found, propose solutions and deliver change, whilst engaging effectively with the client and internal stakeholders to influence successful outcomes. The successful candidate will develop great understanding of regulatory rules, systems, and products, and build relationships across diverse groups. What we’ll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days’ holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme 2 days’ volunteering leave per year Your key responsibilities Be the central point of contact for client query resolution with internal and external clients, with emphasis on the reconciliation, pro-active resolution, and ongoing management of the client and stakeholder relationships. Utilise those key relationships to share best practice and consistency of approach. Articulating progress of investigations and resolution back to clients or internal Relationship Management Perform root cause analysis on clients’ reporting issues – analysing data from upstream source systems, internal reports and submissions to trade repositories, and working closely with internal departments to follow through to their resolution. Supervisory responsibility for the client delegated function, including query tracking, resource management, people development, and process design Deliver control and governance enhancements, including production of both regular and ad hoc Management Information (MI) and related analysis. You will also review team’s manual processes with view to streamline and automate. Your skills and experience Strong communication skills and experience engaging with clients, both written and verbal, in a collaborative and professional manner A solid and robust control orientated background and comfortable with Excel An analytical/logical mind-set with a good approach to problem solving Strong attention to detail and ability to identify anomalies/deficiencies and design solutions to mitigate these Ability to effectively maintain, coordinate, prioritise multiple tasks and projects A clear understanding of how to represent/communicate information or evidence in a manner which is appropriate for differing audiences How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ inclusion. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.