What you’ll be doing:
* Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering assistance and answering questions.
* Selecting high-quality products for customers using our On-demand grocery service and assisting with Click & Collect parcels.
* Building knowledge about our products, services, and promotions to provide recommendations.
* Handling complaints, refunds, shelf tickets, and advertising.
* Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
* Friendly, welcoming, and enthusiastic about helping customers.
* Enjoys working in a fast-paced, energetic environment and is a team player.
* Responsible and proactive in solving problems.
* Flexible and willing to learn new skills and use digital tools.
* Detail-oriented, maintaining a clean and organized store to enhance the shopping experience.
Working for us has great rewards:
* Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends, and 15% off at Argos every pay day.
* Free food and hot drinks: provided in all our stores.
* Generous holiday entitlement: based on hours worked, including maternity and paternity leave.
* Pension: company matches between 4-7.5% of contributions.
* Sainsbury’s share schemes: buy shares at discounted prices.
* Shopping discounts: on gym memberships, restaurants, holidays, vouchers, and more.
* Wellbeing support: including free access to our Employee Assistance Programme for confidential support.
Note: Our vacancies may close quickly; we encourage early application.
An inclusive place to work and shop:
We are committed to inclusivity, offering support for families, carers, and opportunities for development, mentorship, and career progression. We celebrate diversity and aim to create a welcoming environment for all. For more information on our inclusivity initiatives, please visit our website.
Reasonable adjustments: If needed during application or interview, please inform us.
Responsibilities:
Our stores are vibrant community hubs providing value, quality, and service. As a Services Assistant, you will help deliver an outstanding shopping experience.
Eligibility:
* Must be above the school-leaving age (School leaving age - GOV.UK).
* If working hours include before 6am or after 11pm, you must be at least 18 years old.
* Must have the Right to Work in the UK.
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