Technical Resource Manager, Hybrid
Roc Technologies is looking for a proactive Technical Resource Manager to oversee our technical resource pool, mainly consisting of networking and Microsoft engineers, architects, and consultants. As a key member of the services leadership team, you will oversee employee engagement, career development, recruitment, and vendor accreditation. Working closely with Sales, Project Management, and PMO, you will forecast resource requirements and align technical capabilities with Roc’s strategic imperatives.
Provide direct line management of technical resources, initially focusing on Networking and Microsoft groups.
* Drive effective performance management processes.
* Partner with the People Team and Head of Resourcing to manage recruitment of permanent and contractor staff.
* Proven experience in technical resource line management.
* Experience in vendor engagement and management.
* Strong background in forecasting utilisation and resource capacity planning.
* Experience of matrix management.
* 5+ years’ experience in technical management or people leadership.
* Experience delivering within Roc’s strategic sectors (Higher Education, Defence, Nuclear, Local Government).
* Knowledge of Roc’s key vendor technology stacks (HPE Networking, Microsoft).
* Previous management of 3rd party suppliers.
* Pre-sales commercial management skills.
* Highly organised, with the ability to manage multiple tools and data sources.
* Strong leadership skills, capable of both direct line and matrix management.
* Analytical problem-solver with resource planning expertise.
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