Are you proactive, organised, and ready to make a real impact in a fast-paced office environment? We are looking for a Customer Service Executive to join our client's team based in Witney and support the smooth running of day-to-day administration, sales order processing, and customer service operations.This is a varied and dynamic role, perfect for someone who thrives on multitasking, pays great attention to detail, and enjoys working closely with different teams across a business.What You'll Do:Process and invoice sales orders for domestic and European customersHandle incoming calls and customer enquiries professionally and efficientlyManage stock updates and monitor inventory levelsProvide excellent customer service through clear, courteous communicationAssist the warehouse team during busy periods when neededOrganise courier collections and update customers on deliveries or delaysManage general administration tasks, including filing, archiving, and paperworkReview courier invoices and administer returns/credit proceduresEnsure effective communication across departments regarding orders, stock, and operational concernsSupport wider office administration and cover for team members during holidays or sicknessWhat We're Looking For:Strong organisational skills with the ability to prioritise tasks effectivelyConfident communication skills and a team-oriented approachHigh attention to detail and accuracyAbility to work under pressure while remaining professional and friendlyGood computer literacy and experience with standard office softwareQuick learner with adaptability to changing prioritiesProfessional, reliable, and eager to develop product knowledgeDesirable Experience:Previous administration or customer service experience in an office environmentFamiliarity with Sage or similar softwareExperience managing multiple email inboxesUnderstanding of order processing through to warehouse dispatch
Find out if this opportunity is a good fit by reading all of the information that follows below.
You'll be part of a supportive and collaborative team where your contributions are valued. xsngvjr
This is an opportunity to grow your skills, take on diverse responsibilities, and make a real impact on customer satisfaction.
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