Permanent
Deputy Chief Sustainment Architect
Service Delivery
Havant
About the Role
This is a dual role encompassing First Line Management and Sustainment architect technical aspects which will encompass all the normal job responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. The Deputy Chief Sustainment Architect role will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This role will provide support to the Chief Sustainment Architect during capture and proposal phases of new products or services, through analysing proposal documentation such as the Statement of Requirements (SOR) and the Statement of Work (SOW), to develop support solution options.
During the proposal phase, The Deputy Chief Sustainment Architect focuses on the technical feasibility and requirements gathering, while moving into the Transition phase. The Transition phase is where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery Manager (SDM), handing over the development of the proposal toward submission, allowing the SDM to engage and absorb critical elements of the solution design.
Key Responsibilities-
1. Provide Service Design support to capture and proposal activities
2. Develop support solutions for potential new programmes. Concept through to delivery
3. Review, plan and support the delivery of Sustainment functional requirements for proposed services
4. Develop and deliver appropriate Service Design performance metrics and updates (KPIs, SLAs)
5. Develop the artefacts and analysis required for a proposal activities in accordance with applicable standards
6. Develop and deliver training strategies in relation to supporting proposal work
7. Provide support for requirements acceptance and engineering change
8. Support the transition of newly designed services into the Service Delivery phase
9. Plan and support the delivery of relevant demonstrations for customers and stakeholders
10. Collaborate with internal and external stakeholders to resolve issues and implement solutions
11. Conduct regular reviews with stakeholders and internal teams, recommending improvements.
Manage and coordinate service transitions, ensuring smooth handover and minimal disruption to our customers.
Required skills, qualifications and experience
12. Experience developing and maintaining stakeholder relationships with excellent communication and engagement skills to interact with a diverse range of stakeholders.
13. Knowledge and experience in the application of through-life support standards such as:DEFSTAN 00-600,DEFSTAN 00-40DEFSTAN 00-42Knowledge in Defence (KiD)Defence Logistics Framework (DLF)
14. Experience in service delivery management, with a strong understanding of service management frameworks (., ITIL, ISO/IEC 20000)
15. Experience working in a bid/proposal environment including understanding customer requirements and the tasks needed to demonstrate compliance, estimating costs/hours, generating and developing proposal content such as ILS plans etc.
16. Experience and understanding of supportability analysis on systems.
17. Experience managing proposal finances
18. Understanding of relevant standards and legislation(Civil and Military)
19. Experiencing in planning, organising, and coordinating resources, timelines, and deliverables
20. Strong customer service skills, empathy, communication and product knowledge
21. Ability to build and maintain relationships in complex and environments
22. Adept at analysing complex situations, identifying problems, and proposing effective solutions
23. Experience of working with MOD frameworks and organisation
Desired skills -
24. ITIL Certifications
25. Experience in Logistics Modelling activities
26. Experience as a Control Account Manager (CAM)
27. Project Management experience
The Job Description and duties included within it are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the JD and other duties, as assigned by the manager, may for part of the role.
Job Reference Number
18510BR
Salary Range
£70,000- £75,000
Employee Type
Full Time
Hours Per Week
37.5
Working Schedule
4xFlex
Country
United Kingdom (UK)
Clearance Required for Role
SC
Graduate, Intern or Apprentice Vacancy?
No
Business Environment
Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, training solutions and complex program management for global security, civil and commercial markets. Simply stated, our mission is to be the world’s leading global security and aerospace company. To achieve this mission, RMS draws on its core capabilities in advanced platforms and weapons, C4ISR, global sustainment, training and sensors.
Equal Opportunity Statement
Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact end ngIf: ame != 'jobtitleInJobDetails' && ame != 'jobdescriptionInJobDetails' -->
Job Expires
02/03/2027
Deputy Chief Sustainment Architect | LM Careers