Job Overview
The post holder will utilise skills of clinical expertise, leadership, education, and management to ensure a seamless service for patients, carers, and staff. The post holder will provide advice, support, and information and will work closely with the multidisciplinary team to ensure a coordinated quality service. The post holder will be actively involved in ensuring a high‑quality safe service for patient and staff leading on audit and research as appropriate.
Key Responsibilities
The post holder will be responsible for:
* Overseeing a ward/team on a regular basis
* Implementing changes in practice
* Providing expert professional advice to patients, carers and colleagues and ensuring welfare of patients by compliance with safeguarding procedures, carrying out all duties in accordance with the Trust's policies and procedures.
* Providing efficient and effective clerical support service to nursing and medical staff within the Acute Assessment Unit.
* Promoting and encouraging a caring and sympathetic environment for patient, relatives and staff ensuring that high standards of service are continually maintained.
* Maintaining strict confidentiality at all times.
Required Skills and Experience
* Ability to negotiate effectively with different disciplines and all grades of staff.
* Ability to manage own time and priorities effectively.
* Ability to work within a team and on own initiative.
* IT proficiency.
* Sufficient experience in a range of settings including elderly care in an acute setting as Band 6/7.
* Recent experience of working in a busy, demanding role, in an acute clinical setting.
* Highly skilled in the physical assessment and treatment of patients presenting with common pathologies including dementia and falls.
* Able to demonstrate an awareness of professional issues and developments.
About the Organisation
We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in special measures; we’ve opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and, in recognition of our progress, we’ve been shortlisted for Trust of the Year at the Health Service Journal Awards.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.
Our patients are benefitting from our Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries – live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Application Process
For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Sunday 16 Nov 2025.
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