Working Hours: 37.5 hrs per week Monday to FridayPostal Group is a local SME who has provided mailing solutions to businesses and public sector clients within NI for over 35 years. We operate NIs largest mailing house and collect mail from over 1000 private business each day in NI. Our fleet of over 20 vans and drivers operate across NI to collect and deliver mail which is then sorted at our depot in the Titanic Quarter each evening. We also operate a secure mail delivery service and provide bulk mail fulfilment. We employ just over 70 staff and are currently recruiting an Assistant Manager to join our innovative team.In conjunction with and at the direction of the Operations Manager, you will assist with the management of appropriate resources to organise an efficient operation that delivers a service that meets and exceeds both customer and Company expectations. The Assistant Manager will deputise for the Operations Manager in his/her absence.The successful candidate will be a key point of contact with our drivers and production staff, providing daily monitoring, support and training. As part of the management team, you will work towards operational excellence, ensuring high levels of customer satisfaction, minimising loss and wastage and ensuring adherence to health and safety policy and procedures.Specific responsibilities include:Assisting with the efficient and effective route planning and fleet maintenance to ensure collections and deliveries are fulfilled on time and to specification.Review operations throughout day and resolve any issues as required to ensure work is completed on time and to specification.Daily reporting on operational performance to Operations Manager.Monitor employee performance including absence management, welfare meetings, performance management and appraisals.Carryout driver induction training including H&S, manual handling training and periodic product/service training.EssentialHigh level of competence with MS Office applications.2 Years of Operational / Logistic experience.Professional approach with good communication skillsA commitment to training and coaching staff to perform at their bestAble to motivate staff and manage performance improvement.DesirableAt least 2 years experience in logistics/despatch management, or 2 years minimum experience in a customer service or production within a relevant business/industryAble to assist with writing standard operating procedures and risk assessments.Able to demonstrate competence in excel formulas and relational database interrogation.Familiar with online route scheduling software.Experience in performance reviews, staff training and motivating staff.Experience of HR and Personnel management.Experience of the print, mail production, or postal industry.Skills:Management Logistics print mailing Fleet ManagementBenefits:Free Parking Mobile PhoneWHJS1_NI