Let’s transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future.
If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape.
For UK Only Postings
The Craneware Group supports a flexible work environment as well as a collaborative and teamwork focused atmosphere. Employees will be expected to work a hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week.
The Team
Craneware is looking for a User Experience expert who gets excited by big data and has a passion for making the complex simple. You would join a growing team of collaborators, problem solvers and innovators who are committed to user centered design and creating systems and tools that drive the US healthcare market forward.
Working collaboratively with Engineers, Product Managers, Analysts and your fellow UXers you will design, drive and manage end-to-end UX projects, you will contribute to both team and platform direction and will research, create, test and iterate elegant data driven tools and products that have the user at their heart.
You Will Be
Championing a user centred ethos at Craneware and ensure all products have the user at their heart
Working closely with Principal UX to strategically shape both our products and UX as a discipline within Craneware
Planning and implementing large scale, end-to-end UX projects involving multiple teams and disciplines from across Craneware
Mentoring more junior members of the UX team to support their development and ensure our work is best in class
Evaluating and distilling complex requirements from an array of internal and external stakeholders to help create clear, user centred project visions
Facilitating conversations and co-creation workshops, e.g. Design Sprints, with multi-disciplinary teams to help drive Craneware products forward
Collaboratively creating early concepts and prototypes to test initial ideas and direction
Creating appropriate UX deliverables for the project at hand e.g. low and high fidelity wireframes, clickable prototypes, personas, user journeys etc.
Designing elegant and intuitive journeys that help users make sense of complex data and regulation
Working collaboratively with engineers, product managers and analysts to ensure every product’s vision is brought to life and meets the needs of its users
You Will Bring
The role requires a combination of creativity, analytical thinking, and effective communication skills.
Knowledge
Knowledge of Craneware products, systems and processes
Exposure to planning and facilitating discovery and co-creation workshops with customers and internal stakeholders e.g. Design Sprints
Skills
Comfortable presenting to a wide range of audiences
Passion for innovation, human computer interaction, and seamless user experiences
Self‑motivated and able to prioritize and manage workload and meet critical project milestones and deadlines
Excellent communication skills and the ability to convey complex ideas to a range of audiences
Excellent problem‑solving skills
Excellent interpersonal skills and the ability to build good working relationships
A strong interest in design, technology and trends, with an eye toward the future
Experience
3+ years working within a UX role either in a customer‑side or agency setting
Experience in all of the areas of UI design, visual design or UX design with strong experience in at least one
Experience interpreting and disseminating project requirements from multiple sourcesExperience in UX and accessibility best practices
Experience in planning and facilitating usability testing sessions both face to face and remotely
Experience in a variety of design/wireframing/prototyping tools, e.g. Axure, Sketch, UX Pin etc.
Experience working with multi-disciplinary teams of designers, product managers, developers etc.
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