Main duties and responsibilities
1. Located at our site in Birmingham, being responsible for the day-to-day Operations within the site.
2. Plan and co-ordinate the incoming goods, storage, and dispatch of items in a timely and efficient manner to achieve your team objectives and Key Performance Indicators (KPIs), as determined by the Senior Operations Manager.
3. Responsibility to ensure structured training and development for self and team to enhance skill levels, product, knowledge, flexibility, absence cover, safety & welfare of your team.
4. To ensure effective, safe, accurate and timely stock management to include space allocation, stock transfer and dealing with non-confirming product.
5. Working closely with the Purchasing department to ensure adequate stock levels.
6. Organising and ensuring accurate and periodic cycle counts and stock takes.
7. Timely reporting of all variances, out of stock items / return to stock, etc. and taking corrective action as required.
8. Timely and accurate transfer and recording of all internal stock movements.
9. Ensure the accuracy and strict control of all relevant documentation and administration relevant to your area.
10. Ensure that the awareness of customer expectations on ‘Service’ and ‘Right first time’ are promoted throughout the organisation.
11. Be responsible for ensuring that the quality of the product and service within the Warehouse is maintained at the highest possible standards for the customer.
12. Ensure quality procedures and team quality targets are strictly adhered to.
13. Monitor and enhance the inspection process for Incoming goods and finished products.
14. Develop and maintain a robust process to manage Supplier Quality though clear and concise reporting.
15. Ensure that all quality concerns are investigated and addressed to a prompt and full conclusion.
16. Encourage and facilitate employee through cross-functional improvement teams.
17. Implement and promote the company’s Health and Safety Policy, ensuring safe working conditions and practices within the Warehouse.
18. To facilitate customer visits and customer training requirements on site, scheduling these into the day-to-day operations of the site.
19. To be a key holder and open / lock up at appointed start and closing times if required.
20. Provide strong leadership, direction and mentoring, thereby fostering and sustaining co-operation and team spirit.
21. Any other reasonable duties which may be required by management from time to time, including discretional overtime.
Essential requirements
22. A minimum of 3 years’ recent, relevant Warehouse Management experience in a busy fast moving industry
23. Strong experience in driving and ensuring stock accuracy within a high-volume Warehouse
24. Experience of managing teams within tight quality and efficiency parameters
25. Proficient in the use of Microsoft Office packages; word, PPT and excel
26. Experience of managing employee relations
27. Experience of training and developing staff
28. Strong people management skills
29. High level of interpersonal skills
30. Excellent planning, organising and prioritising skills
31. Ability to make decisions and use initiative
32. Ability to implement, and ensure compliance with, Company policy and procedures
33. High level of honesty and integrity
Desirable requirements
34. Qualification in Leadership and Management
35. Knowledge/application of business improvement techniques
36. Experience of Quality Systems (preferably ISO )
37. Working knowledge of applying 5s and CAYG principles
38. Experience of driving a forklift and order picker
What we offer
39. Enhanced annual leave with additional for long service
40. Attendance rewards- quarterly £50
41. Loyalty bonus
42. Long service awards
43. Paid medical appointment allowance
44. Health Shield benefit upon 6 months service
45. Discount on company products- up to 50%
46. Employee referral scheme
47. Life assurance upon one years service
48. Employee assistance programme upon one years service
49. Employee recognition schemes
50. On-site parking