Working 40 hours per week on rotational shifts between the hours of 8:00am to 4:30pm and 9:30am to 6:00pm. No weekend or bank holiday working. This role gives you the opportunity to gain experience within the pharmacy industry in a non‑patient facing role, with plenty of opportunity to grow your knowledge and skills.
Job Purpose
To work as part of an enthusiastic and highly motivated Homecare Pharmacy team, to deliver an organised, efficient and accurate dispensing service which exceeds customer expectation through dedication to patient care. Working under the direction of the Responsible Pharmacist and Pharmacy Management Team, process and dispense prescriptions accurately in accordance with SOPs and quality objectives, with a key focus on Low and Mid Tech prescription dispensing. Adhere to Dispensing SOPs and raise any non‑conformances in line with company policy. Deputise for the Low/Mid Tech Senior Dispenser as required, ensuring the smooth running of the Pharmacy operation, with a key responsibility for ensuring accurate and timely dispensing of all Low/Mid Tech prescriptions. This role is in support of Alcura, a Cencora business offering pharma and patient support services in Europe.
Key Accountabilities
* Process and dispense prescriptions under the direction of the Responsible Pharmacist and Pharmacy Management Team and maintain appropriate individual productivity targets, with a particular focus on the processing and dispensing of Mid and Low Tech therapy prescriptions.
* Assist in query resolution for any pharmacy related queries, with a key responsibility for the timely resolution of any Mid and Low prescription queries, which may involve communicating professionally both internally and externally with patients, customers and colleagues.
* Assist in the implementation of any corrective and preventative actions as needed to ensure patient safety is maintained.
* Undertake training as needed and required for your role in full and on time, ensuring all key competencies are achieved so that excellent standards of service are maintained.
* Assist the Pharmacy Management Team with implementation of new contracts and projects.
* Help the site management ensure the security of the personnel, premises and stock at all times, following established procedures and protocols.
Knowledge and Skills
* Minimum NVQ Level 2 in Pharmacy Services
* High levels of accuracy
* Experience of working towards KPIs and targets
* Excellent communication skills, both written and verbal
* Excellent computer literacy, organisational & planning skills
The role is based at our Alcura site (NN4 7PU). The salary is £26,000 per annum (£12.50 per hour).
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