Job title: Account Manager/ Commercial Broker
Location:Glasgow
PURPOSE OF ROLE
Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
RESPONSIBILITIES
Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
Arrange insurance cover for clients in line with company guidelines and strategic objectives
Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
Source quotations for both new and renewal business
Produce precise and compliant documentation for both clients and insurers
Validate policy documents for accuracy before issuing them to clients
Address and resolve client enquiries and mid-term changes to cover and risk
Ensure swift and accurate handling of accounting queries
Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
Provide necessary management reports and data as required
Oversee and coordinate international insurance programmes and liaise with global networks where relevant
DAY-TO-DAY
Managing and servicing client insurance arrangements
Arranging appropriate insurance cover
Overseeing renewals and policy updates
Preparing client and insurer documentation
Addressing client queries and managing risk changes
Supplying management reporting and insights
Coordinating international insurance solutions
EXPERIENCE
Proven track record in broking and managing risks for UK corporate clients
Strong interpersonal and communication abilities
Commercial insight with the capability to interpret client business needs
Competence in creating broking proposals and claims assessments
Commitment to service excellence and continuous improvement
Effective time management and prioritisation skills
SKILLS
Exceptional communicator with strong relationship-building capabilities
Commercially minded with a practical approach to problem-solving
Skilled in compiling broking documents and conducting claims evaluations
Proactive and committed to enhancing service standards
Well-organised with the ability to manage multiple priorities effectively
If you have the relevant experience or know someone that does please contact me now on 07 458162859 or email us at admin@lawesgroup.co.uk
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