We're looking for a Data Manager to take ownership of the consistency, quality, governance and evolution of asset and operational data across our Santander account. This is a key role at the heart of our facilities management operation, ensuring that data within our systems is accurate, structured and trusted. You'll enable high-quality reporting, insight generation and informed decision-making, supporting both day-to-day operations and long-term strategic planning.
Responsibilities
* Own data quality and integrity across systems, with particular focus on Ostara CMMS
* Implement and maintain robust data governance, validation and change control processes
* Ensure data standards support both operational delivery and reporting requirements
* Work closely with Asset Managers and CAD Planners to build and maintain clear asset hierarchies, classifications and location structures
* Identify critical data points within engineering and FM workflows and ensure they are captured consistently
* Lead the use and optimisation of asset data collection tools
* Support engineering teams and supply chain partners to capture accurate data during mobilisation and through the asset lifecycle
* Understand and document operational workflows to identify data touchpoints
* Embed data capture into processes to support performance management and insight
* Work with the Arcus Data and MI Centre of Excellence to align with best practice and future developments
* Support the Business Reporting Analyst in producing reports and dashboards using Power BI
* Provide data-driven insight and problem-solving support to operational teams
Essential experience and skills
* Strong understanding of facilities management and engineering asset data
* Experience working with CMMS platforms (ideally Ostara) and asset management systems
* Proven capability building and managing data taxonomies and asset hierarchies
* Solid experience in data validation, governance and change control
* Ability to translate operational workflows into clear data requirements
* Experience supporting reporting and analytics using tools such as Power BI, SQL, DAX or Power Query
* Excellent attention to detail, with a proactive and analytical approach
* Strong communication skills, able to work effectively across technical and operational teams
Desirable
* Familiarity with SFG20 standards
* Understanding of data warehousing concepts and structured datasets
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