Project Manager- Head of Content Delivery
Location:
Date:
31st July 2024
Role Purpose:
We’re hiring a senior operator to run the content engine of the agency for a start-up marketing agency. This role owns the full lifecycle of content delivery, from brief intake to final sign-off, ensuring work is executed at speed, at scale, and to a consistently high standard. You will be the operational backbone of the creative team, turning client briefs into structured production pipelines and making sure nothing slips. All client briefs flow from our two Account Managers into you. From there, you control prioritisation, delegation, quality, and delivery. This is not a passive coordination role. We’re looking for someone who can build systems, enforce standards, protect creative quality, and scale output without chaos.
You’re effectively the air traffic controller of the agency.
Content Operations Ownership
* Own the agency-wide content pipeline end-to-end
* Receive and interpret briefs from Account Managers
* Break briefs into structured production plans
* Assign work across designers, editors, writers, and creators
* Control priorities based on deadlines and impact
* Ensure smooth workflow across multiple clients simultaneously
Final Sign-Off Authority
* Act as the final internal quality gate before delivery
* Ensure all work meets brand, brief, and performance expectations
* Maintain consistency across channels and campaigns
* Catch errors, misalignment, or weak execution before release
* Protect the agency’s creative reputation
Team Leadership & Delivery Standards
* Set expectations for speed, quality, and accountability
* Create structure without killing creativity
* Prevent burnout through smart workload management
* Train the team on process and workflow discipline
Account Integration
* Work closely with Account Managers to clarify scope
* Push back on unrealistic timelines when needed
* Flag risks early and propose solutions
* Maintain delivery transparency
* Align production capacity with client growth
Systems & Scale
* Build scalable content operations
* Maintain asset organisation and version control
* Improve tools, templates, and workflows
* Document internal processes
* Increase output without sacrificing standards
Ideal Profile
* Senior agency project/delivery experience
* Proven track record managing creative teams
* Comfortable running high-volume content operations
* Operational thinker with startup energy
* Direct communicator who protects standards
* Systems-driven but creatively aware
* Calm in chaos, structured in execution
Experience with tools like ClickUp / Asana / Notion / Monday is expected.
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