Team Manager
Who we are?
Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions.
As a Team Manager you will lead and inspire our dedicated Customer Service team who support our candidates through their background screening journey. Your role is pivotal in ensuring exceptional service standards, leveraging technology for a seamless customer experience, and fostering a culture of excellence and collaboration.
Whats in it for you:
Every member of our team at Verifile is valued, which is why we support their wellbeing fully with a range of benefits to help them thrive both inside and outside of work. Grouped around four priorities health, time, finances, and community, we dont have enough space to list them all, but it does include Holiday Trading, retail discounts, Life assurance, medical services, wellness programmes, fitness classes, gym discounts and much more!
About the role:
Lead a customer-focused team to deliver outstanding service by incorporating feedback to enhance satisfaction and loyalty, leveraging technology to elevate human interactions and ensure ...