About the role
An exciting opportunity has arisen for an enthusiastic, flexible and well‑organised individual to join our friendly team as an Oncology Psychology Support Secretary.
The post holder will organise their workload effectively, contribute directly and positively to the service, and maintain patient confidentiality at all times.
Key Responsibilities
* Act as the department’s first point of contact, managing enquiries and correspondence efficiently, and maintaining organised, accurate documentation.
* Coordinate appointments, manage waiting lists and ensure timely progression of care.
* Provide a range of administrative support, including preparing correspondence, filing, processing post and maintaining office systems.
* Produce documentation from dictation or manuscript, and contribute to service improvement through data collection and use of Trust IT systems.
* Type correspondence and documents, deal with different enquiries, and manage patient records.
* Liaise with patients, clinicians, GPs and other departments.
* Provide support and cross‑cover to team members and other teams within the department as required.
Qualifications & Skills
* Excellent organisational and communication skills.
* Ability to work well under pressure and independently where needed.
* Good understanding of the patient pathway and experience working as part of a multidisciplinary team.
* Confidence in liaising with patients, medical staff, GPs and referring hospitals.
* High level of initiative and the ability to maintain confidentiality at all times.
* Experience using Trust IT systems is desirable.
* Not eligible for sponsorship.
About the Trust
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high‑quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for its research and innovation, and is a Pathway to Excellence® designated organisation.
Diversity & Equality
The Trust is committed to building an organisation that makes full use of the talents, skills, experience and different perspectives available in our diverse society. We want everyone to feel respected, valued, to achieve their potential and to receive the most appropriate and relevant care. The equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Application Details
Interviews will take place on 9th March 2026.
This advert closes on Tuesday 24 Feb 2026.
Please note that this post is not eligible for sponsorship.
For further details of the role please see the attached job description.
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